MAIDSTONE BOROUGH COUNCIL
Digital Communications & Engagement Officer (Events)
Contract: Full time – Permanent
About Us
Maidstone Borough Council (MBC) is committed to instilling Pride of Place across Maidstone. Our Communications, Marketing, and Events Team plays a crucial role in promoting the borough’s events, festivals, and venues, enhancing the cultural vibrancy of our community. We are looking for a creative and proactive Digital Communications & Engagement Officer (Events) to join our team and deliver the Council’s priorities.
The Role:
Your role will assist in the delivery of innovative digital marketing strategies and campaigns to enhance the visibility and success of events, festivals, and venues across the borough. You will participate in planning and developing engaging content and copy across all available marketing platforms, tracking campaigns from start to finish.
This is a full-time, position on a permanent contract.
Key Responsibilities:
Digital Communications & Promotion: Implement marketing campaigns to promote Maidstone venues, festivals, and events across all our channels.
Content Creation: Research, create, and write compelling content implementing SEO strategies to optimise performance.
Collaboration & Support: Work closely with the Communications Marketing and Events Team, Council service areas, and stakeholders to support the administration of events in MBC venues.
Event Support: Provide on-the-ground support at internal and external events, assisting in the setup and representation of MBC.
Customer Engagement: Serve as the first point of contact for enquiries via email and social media, providing excellent customer service and ensuring timely responses.
Analytics & Reporting: Prepare and present monthly performance reports based on performance analytics and data insights.
Creative Development: Collaborate with the communications and design team to develop marketing materials and social media assets for both digital and print publications. Use creative tools for social media content creation, photo and video editing tools.
About You:
We are looking for someone who is self-motivated with a flair for creativity and a passion for digital communications and event marketing. The ideal candidate will have:
Experience in content creation, social media, CRM, and with an understanding of search marketing, and online advertising.
Strong writing and editing skills with an eye for detail.
Ability to manage multiple tasks and work collaboratively within a team.
Proficiency in using social media management platforms, META, Google ad manager, GA4 analytics, CMS and CRM systems.
Strong organisational and time-management skills.
A proactive approach to identifying and exploring new digital trends and opportunities.
Why Join Us?
At MBC, you’ll have the opportunity to be part of a forward-thinking team dedicated to enhancing the cultural landscape of Maidstone. We offer a supportive work environment, opportunities for professional development, and the chance to make a difference in supporting our community.
About Maidstone Borough Council
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.
We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.
At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.
Our Offer:
A range of benefits including:
• Highly flexible hybrid working opportunities.
• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
• Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
• Free parking.
• Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time.
• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities.
• Employee Assistance Programme which provides confidential & independent information and access to counsellors.
• Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
• Life Assurance – three times your annual salary (for members of the LGPS).
• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work.
• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
• Annual flu vaccine.
• Cycle to work scheme.
• Staff benefits discounts on leisure, eating out, holidays and shopping.
• Excellent learning and career opportunities for committed individuals.
• A professional fee payment, if required for the role.
Selection Process:
Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.
If you are passionate about digital communications and event marketing and want to contribute to promoting the vibrant events and festivals of Maidstone, we would love to hear from you.
Maidstone Borough Council is an equal opportunities employer and is committed to creating a diverse and inclusive workplace.
Join us in promoting Maidstone and making our community a place of pride!
If you would like to discuss this position, please contact Laura Dickson, Marketing & Events Manager on 01622 602510.
Closing date: 20 October 2024.
Interview Date: 5 November 2024.
Advertiser: Direct Employer
Reference:
Posted on: 2024-10-04 14:50:19
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MAIDSTONE BOROUGH COUNCIL
Digital Communications & Engagement Officer (Events)
Contract: Full time – Permanent
About Us
Maidstone Borough Council (MBC) is committed to instilling Pride of Place across Maidstone. Our Communications, Marketing, and Events Team plays a crucial role in promoting the borough’s events, festivals, and venues, enhancing the cultural vibrancy of our community. We are looking for a creative and proactive Digital Communications & Engagement Officer (Events) to join our team and deliver the Council’s priorities.
The Role:
Your role will assist in the delivery of innovative digital marketing strategies and campaigns to enhance the visibility and success of events, festivals, and venues across the borough. You will participate in planning and developing engaging content and copy across all available marketing platforms, tracking campaigns from start to finish.
This is a full-time, position on a permanent contract.
Key Responsibilities:
Digital Communications & Promotion: Implement marketing campaigns to promote Maidstone venues, festivals, and events across all our channels.
Content Creation: Research, create, and write compelling content implementing SEO strategies to optimise performance.
Collaboration & Support: Work closely with the Communications Marketing and Events Team, Council service areas, and stakeholders to support the administration of events in MBC venues.
Event Support: Provide on-the-ground support at internal and external events, assisting in the setup and representation of MBC.
Customer Engagement: Serve as the first point of contact for enquiries via email and social media, providing excellent customer service and ensuring timely responses.
Analytics & Reporting: Prepare and present monthly performance reports based on performance analytics and data insights.
Creative Development: Collaborate with the communications and design team to develop marketing materials and social media assets for both digital and print publications. Use creative tools for social media content creation, photo and video editing tools.
About You:
We are looking for someone who is self-motivated with a flair for creativity and a passion for digital communications and event marketing. The ideal candidate will have:
Experience in content creation, social media, CRM, and with an understanding of search marketing, and online advertising.
Strong writing and editing skills with an eye for detail.
Ability to manage multiple tasks and work collaboratively within a team.
Proficiency in using social media management platforms, META, Google ad manager, GA4 analytics, CMS and CRM systems.
Strong organisational and time-management skills.
A proactive approach to identifying and exploring new digital trends and opportunities.
Why Join Us?
At MBC, you’ll have the opportunity to be part of a forward-thinking team dedicated to enhancing the cultural landscape of Maidstone. We offer a supportive work environment, opportunities for professional development, and the chance to make a difference in supporting our community.
About Maidstone Borough Council
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.
We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.
At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.
Our Offer:
A range of benefits including:
• Highly flexible hybrid working opportunities.
• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
• Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
• Free parking.
• Range of flexible working opportunities to accommodate people’s home/work life balance including compressed hours, 9-day fortnight, part time.
• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities.
• Employee Assistance Programme which provides confidential & independent information and access to counsellors.
• Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
• Life Assurance – three times your annual salary (for members of the LGPS).
• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work.
• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
• Annual flu vaccine.
• Cycle to work scheme.
• Staff benefits discounts on leisure, eating out, holidays and shopping.
• Excellent learning and career opportunities for committed individuals.
• A professional fee payment, if required for the role.
Selection Process:
Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview.
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.
If you are passionate about digital communications and event marketing and want to contribute to promoting the vibrant events and festivals of Maidstone, we would love to hear from you.
Maidstone Borough Council is an equal opportunities employer and is committed to creating a diverse and inclusive workplace.
Join us in promoting Maidstone and making our community a place of pride!
If you would like to discuss this position, please contact Laura Dickson, Marketing & Events Manager on 01622 602510.
Closing date: 20 October 2024.
Interview Date: 5 November 2024.
Advertiser: Direct Employer
Reference:
Posted on: 2024-10-04 14:50:19
I want to receive the latest job alerts for:
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