Job Title: Complaints Advisor Salary: £25,000 Per annum Location: Tonbridge - hybrid working will be an option in the future (3 days office 2 days home working) A fantastic opportunity for Customer Relations/complaints Advisor to join a successful and established company based in Tonbridge. Ideally you will have Financial Ombudsman experience. The purpose of the role is to assist the Team Managers in managing complaints and investigating claims to prevent fraud. Duties include: * Recording concerns and complaints from customers. * Liaising with policyholders regarding complaints. * Reviewing escalated complaints and completing investigations to send Final Response Letter. * Preparing Ombudsman submissions and responding to any further queries. * Ensuring all complaints data is accurate and up to date, reviewing regularly. * Developing and updating complaints training in collaboration with the Training Department. * Mentoring team members to develop their skills and capabilities. The successful candidate will have: * Relevant experience dealing w

Job Title: Complaints Advisor Salary: £25,000 Per annum Location: Tonbridge - hybrid working will be an option in the future (3 days office 2 days home working) A fantastic opportunity for Customer Relations/complaints Advisor to join a successful and established company based in Tonbridge. Ideally you will have Financial Ombudsman experience. The purpose of the role is to assist the

FANTASTIC new role - All experience considered!! Would you like to work in an exciting and fast paced role? Nurture relationships with customers? Earn qualifications on the job?!! If this sounds like you... Keep reading! In a lively and fast paced environment, you will be a valued member of the team contributing to the overall success of the company! Progress your career in this exciting ole by gaining qualifications ON THE JOB!! EASILY ACCESSIBLE BY PUBLIC TRANSPORT! Our client, a well established company, is looking for someone to join their lively and upbeat team of Customer Service Administrators where you will have the opportunity to speak with existing customers nurturing those relationships, adivising them, and doing related administration. Will be a valued member of the company in this role, contributing to the overall success of the company! *Phone handling experience of any kind is a must for this role!* Your day to day duties can include: Taking calls from existing clients, nurturing relationships and answering queries Providing relevant and up

FANTASTIC new role - All experience considered!! Would you like to work in an exciting and fast paced role? Nurture relationships with customers? Earn qualifications on the job?!! If this sounds like you... Keep reading! In a lively and fast paced environment, you will be a valued member of the team contributing to the overall success of the company! Progress your career in this exciting

* Hot New Role : Ready to Recruit Now! * Fabulous new role based in central Tunbridge Wells for an award-winning company! Are you an excellent communicator with an enjoyment/passion for people, and delivering exceptional customer experience? Have you been seeking a role with excellent training and development opportunity including opportunity to complete industry qualifications? Wou d you like to work in central Tunbridge Wells - great office environment, fun sociable team culture? If yes... then apply now with your CV for consideration! Super company - recognised and award-winning in their sector, with commitments to exceptional customer experience, and training and development opportunity throughout the company! Seeking to expand their team to meet busy customer demand, this is a great role that will provide opportunity to build your career in a fantastic industry, with a highly successful company... and... is ready for interview now! Could be a great role for someone seeking to leave a call centre environment, into a more varied day-to-day using their

* Hot New Role : Ready to Recruit Now! * Fabulous new role based in central Tunbridge Wells for an award-winning company! Are you an excellent communicator with an enjoyment/passion for people, and delivering exceptional customer experience? Have you been seeking a role with excellent training and development opportunity including opportunity to complete industry qualifications? Wou

Customer Call Handler £21,500 per annum Remote Working after training 40 hours Per Week We have multiple positions open for call handlers. This is an ideal role for someone that is looking for flexibility around a standard 9-5 job with a remote working position. Shift: Sunday 9am - 5pm Monday to Wednesday 8am - 8pm This role is to take customer calls a d be the first point of contact for home emergencies for a large claims company. If you have a strong Customer Service background and have excellent communication skills, then this is the role for you. The role will include a few weeks training, located in South Kent. Key Skills: * Previous customer services, either retail, contact centre, hospitality * Having a calm and empathetic approach to calls * Ability to apply excellent administrative skills using procedures and software applications (such as Microsoft Office Word, Excel) * Excellent attention to detail whilst working in a fast-paced working environment * Excellent verbal and written communication skills * Abili

Customer Call Handler £21,500 per annum Remote Working after training 40 hours Per Week We have multiple positions open for call handlers. This is an ideal role for someone that is looking for flexibility around a standard 9-5 job with a remote working position. Shift: Sunday 9am - 5pm Monday to Wednesday 8am - 8pm This role is to take customer calls a

Client Services Executive Up to £28,000 DOE Monday to Friday 40 hours per week, occasional evening/weekend work required on a rota basis Tunbridge Wells Pearson Whiffin currently have a fantastic opportunity for a Client Services Executive to join a friendly team within an ever-growing national company. It is a varied role, so a flexible and adaptable approach is required, as wel as a passion for customer service delivery. Duties include: * Managing client Key Accounts * Maintaining close communication with all clients to manage and exceed their expectations * Dealing with enquiries from customers by phone and email * Generating quotes for clients and requesting approval for quotes * Keeping clients up to date with the progress of contracts * Building and maintaining strong working relationships with customers * Ensuring that SLA's are met The successful candidate will have / be: * A strong, clear communicator; both written and verbally * Able to work well under pressure to meet deadlines * Able to prioritise workloa

Client Services Executive Up to £28,000 DOE Monday to Friday 40 hours per week, occasional evening/weekend work required on a rota basis Tunbridge Wells Pearson Whiffin currently have a fantastic opportunity for a Client Services Executive to join a friendly team within an ever-growing national company. It is a varied role, so a flexible and adaptable approach is required, as wel

Brand new opportunity - Could be a great career start, any experience considered!! Are you a people person; keen to use your communication, people and relationship-building skills to build your career? Do you want a role with opportunity to earn bonuses reflective of your hard-work and effort? Can you access offices in central Tunbridge Wells – accessible easily by train, bus and car? I yes… then apply now with your CV for consideration or contact Miles Dutton on 01892 540054! Fabulous new opportunity to join a thriving Tunbridge Wells company through an exciting phase of expansion. Regarded highly in their sector, and committed to developing people; this is a super employer to join! Ready to recruit their next team member, this is a role open to any experience. The company provision full and comprehensive training, as well as ongoing career development. Day to day, you will join a busy and growing team, taking responsibility for the full sales and customer account management processes, working from inbound enquiries, leads and existing customers. The role focuses

Brand new opportunity - Could be a great career start, any experience considered!! Are you a people person; keen to use your communication, people and relationship-building skills to build your career? Do you want a role with opportunity to earn bonuses reflective of your hard-work and effort? Can you access offices in central Tunbridge Wells – accessible easily by train, bus and car? I

Customer Service - Home Based (must live in Kent) £24,000 Hours: Full time Evening shift Our client a leading business within their sector are currently seeking a new individual to join their team working from home. As part of their Customer Service team you will be responsible for providing fantastic support and service to their client base. To be considered for this role you must have: * Worked within customer service * Have an interest in Technology * Be highly enthusiastic Please APPLY TODAY if you have an interest in this role! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only co

Customer Service - Home Based (must live in Kent) £24,000 Hours: Full time Evening shift Our client a leading business within their sector are currently seeking a new individual to join their team working from home. As part of their Customer Service team you will be responsible for providing fantastic support and service to their client base. To be considered for this role you must

HOT new part-time role – suited to anyone passionate for people! Flexible part-time hours (circa 25 hrs/week); suited for work-life balance! Role with training and support – any experience can be considered!!! Would you like to join a modern, fun company with a creative ethos? Have you got excellent communication skills and would like a role using these? Can you access offices (with free parking!) on the outskirts of Tunbridge Wells? If yes… then… this is the role for you! Apply now or contact Miles Dutton on 01892 540054 to discuss… Super team and employer! Award winning in their sector, with a vibrant, positive and fun culture! Diverse role joining a thriving team on a flexible part-time basis! Busy and varied role focused on managing the accounts of existing customers, including understanding their needs, identifying potential suitable products and advising customers on products, creating quotes and processing sales administration. You will also be involved with handling new enquiries, supporting marketing efforts, and other ad hoc projects. Variety

HOT new part-time role – suited to anyone passionate for people! Flexible part-time hours (circa 25 hrs/week); suited for work-life balance! Role with training and support – any experience can be considered!!! Would you like to join a modern, fun company with a creative ethos? Have you got excellent communication skills and would like a role using these? Can you access offices (with

Customer Call Handler £21500 Tonbridge for 4-6 weeks - then Remote working after training 40 hours per week - set days Sunday 9 - 5 Mon- Wed 8am - 8pm We have multiple positions open for call handlers. This is an ideal role for someone that is looking for flexibility around a standard 9 - 5 with remote working position. Set Shift Pattern: Saturday 9am - 5pm Monday - Wednesday am - 8pm This role is to take customercalls and be the first point of contact for home emergencies for a large claims company. If you have strong customer services background and have excellent communication skills, then this is the role for you! The role will include 4 weeks training, located in Tonbridge. Key skills * Previous Customer Services, either retail, contact centre, hospitality * Having a calm and empathetic approach to calls * Ability to apply excellent administrative skills to update system notes on customer accounts * Excellent attention to detail whilst working at a fast pace * Excellent verbal communication skills * Able to build great relationshi

Customer Call Handler £21500 Tonbridge for 4-6 weeks - then Remote working after training 40 hours per week - set days Sunday 9 - 5 Mon- Wed 8am - 8pm We have multiple positions open for call handlers. This is an ideal role for someone that is looking for flexibility around a standard 9 - 5 with remote working position. Set Shift Pattern: Saturday 9am - 5pm Monday - Wednesday

Customer Service Advisor West Kent Up to £24,000 DOE Full time, office based role A new opportunity has arisen for an experienced Customer Service Advisor to join my client's team based in West Kent. The ideal candidate will have solid experience within a Customer Service environment, ideally within Insurance or Financial Services. This role would best suit somebody withi a supervisory Customer Service position and who has had exposure to management as you will be responsible for covering the Manager whilst they are out of the office. Duties include: * Being the first point of contact for all incoming calls from policy holders * Providing excellent Customer Service to all customers * Treating all customers fairly and handling sensitive situations with care * Identifying any fraud triggers and flagging to the relevant department * Providing accurate time scales to policy holders in relation to their claim * Updating policy holders with the outcome to their claim * Covering for the Manager whilst they are out of the office

Customer Service Advisor West Kent Up to £24,000 DOE Full time, office based role A new opportunity has arisen for an experienced Customer Service Advisor to join my client's team based in West Kent. The ideal candidate will have solid experience within a Customer Service environment, ideally within Insurance or Financial Services. This role would best suit somebody withi

* Hot New Role : Any Experience Considered!* Thriving company operating in the creative sector, seek to recruit to a busy team in their offices on the outskirts of Tunbridge Wells (must drive!) Are you a 'people' person who takes pride in their communication skills; and enjoys building and maintaining relationships with others? Will you thrive in a collaborative, positive and supportive t am environment - with a training and development orientated culture? Have you been seeking an opportunity to use your customer/client management skills, but without the pressure of cold calling / KPI sales targets? Then... this is the role for you! Established >20 years, this company have a sought-after product base, and are highly recognised across the South East and further afield. Creative in culture, the company go over and above to deliver outstanding customer experience, and seek a new team member who will share in this ethos. Day to day, you will manage an existing customer base - handling inbound enquiries such as regarding product launches, placing orders or similar;

* Hot New Role : Any Experience Considered!* Thriving company operating in the creative sector, seek to recruit to a busy team in their offices on the outskirts of Tunbridge Wells (must drive!) Are you a 'people' person who takes pride in their communication skills; and enjoys building and maintaining relationships with others? Will you thrive in a collaborative, positive and supportive t

A post has become available with our well respected client for an organised and down to earth Secretary, on a temporary basis. Working with a friendly, energetic team, this temporary role is ongoing and offers the chance to improve your CV and build upon your experience. Your responsibilities and duties will be varied and interesting, perfect for those who love to be at the centre of things! Da to day you may be asked to help with: Filing and scanning documents Answering and directing phone calls Booking meeting rooms Managing diaries Answering Queries If you are an efficient people person looking for a temporary or permanent role in reception or customer service, this is perfect for you. This role is paid on a weekly basis, offering you immediate income and relevance on your CV. To be considered and find out more, apply now with your CV or call to speak with Kate Verrechia. Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand new website - www.recsol.co.uk By submitting your C

A post has become available with our well respected client for an organised and down to earth Secretary, on a temporary basis. Working with a friendly, energetic team, this temporary role is ongoing and offers the chance to improve your CV and build upon your experience. Your responsibilities and duties will be varied and interesting, perfect for those who love to be at the centre of things! Da

Act Quickly! Use your customer service skills within a professional environment where your time and efforts are valued. Temporary roles are available now with our client, who seeks friendly and professional candidates who enjoy speaking with many different people. With immediate start a possibility and weekly pay offered, this is a great chance to get back into an office based role, begin yo r career, or keep your experience fresh. Whether you are looking for a short term assignment or exploring new avenues.. this could be for you. Your day to day duties will include: Providing advice and support in response to customer queries Liaising with various teams and departments to deliver the best result Handling incoming phone calls Administrative support where needed Finding speedy resolutions Working with a great team to get the job done while providing top level service, this role offers a fantastic work life balance to those eager to work hard for quick reward. To avoid disappointment, apply now with your CV for consideration or call to speak with Kate Verrechia on 0

Act Quickly! Use your customer service skills within a professional environment where your time and efforts are valued. Temporary roles are available now with our client, who seeks friendly and professional candidates who enjoy speaking with many different people. With immediate start a possibility and weekly pay offered, this is a great chance to get back into an office based role, begin yo

Concierge - Fresh opportunity working for an industry-leading property development company! Are you well-spoken and effective at building relationships? This role is a great opportunity to gain some valuable experience and join a long-term career to reward and work in a thriving sector! 4 DAYS ON/ 4 DAYS OFF – Giving you the work/life balance you deserve! Responsibilities include: - Acting as a point of contact for housing development to provide top levels of service and assistance - Working on the front desk and managing inbound calls - Managing bookings for house viewings - Taking deliveries and parcels - Administration Working in Central Tunbridge Wells with free parking! If you would like to grasp this rare opportunity and gain some valuable experience in a supportive environment, give James Sedgemore a call on 01892 540 054, or apply today for immediate consideration! Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand new website - www.recsol.co.uk By submit

Concierge - Fresh opportunity working for an industry-leading property development company! Are you well-spoken and effective at building relationships? This role is a great opportunity to gain some valuable experience and join a long-term career to reward and work in a thriving sector! 4 DAYS ON/ 4 DAYS OFF – Giving you the work/life balance you deserve! Responsibilities include:

**Weekend Customer Service** Starting on Saturday 17th & Sunday 18th, and potential further hours available £14 p/hour This is a face to face customer service role, being outside. This is not within a contact centre environment. We are looking for individuals available to work this weekend, so please APPLY for immediate consideration! Huntress Search Ltd acts as a Recruitment Agenc in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

**Weekend Customer Service** Starting on Saturday 17th & Sunday 18th, and potential further hours available £14 p/hour This is a face to face customer service role, being outside. This is not within a contact centre environment. We are looking for individuals available to work this weekend, so please APPLY for immediate consideration! Huntress Search Ltd acts as a Recruitment Agenc

TEMP WORK WEST KENT £9.50 - £12ph DOE CALLILNG ALL TEMPS! Due to a higher demand for administrators/ PAs/ receptionists on a temporary basis, we are currently looking to add some reliable temps to our books. Calling all flexible, positive, and confident individuals who have a strong background of temporary/ permanent work within administration and reception work. These roles will be located within West Kent and surrounding areas. Due to location (and weather!), we can only consider candidates who drive and have their own transport. Duties for all roles will include: * Meeting and greeting clients * Receptionist responsibilities * First point of contact for calls or emails * Diary management * Travel management (possibility of international travel arrangement) * Managing documentations and extracting information whenever necessary * Liaising with various staff throughout the company The right candidate will have/be: * Flexible and reliable * Available immediately and happy to work at short notice * Strong M

TEMP WORK WEST KENT £9.50 - £12ph DOE CALLILNG ALL TEMPS! Due to a higher demand for administrators/ PAs/ receptionists on a temporary basis, we are currently looking to add some reliable temps to our books. Calling all flexible, positive, and confident individuals who have a strong background of temporary/ permanent work within administration and reception work.

**Weekend Customer Service** Starting on Saturday 17th & Sunday 18th, and potential further hours available £14 p/hour This is a face to face customer service role, being outside. This is not within a contact centre environment. We are looking for individuals available to work this weekend, so please APPLY for immediate consideration! Huntress Search Ltd acts as a Recruitment Agenc in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

**Weekend Customer Service** Starting on Saturday 17th & Sunday 18th, and potential further hours available £14 p/hour This is a face to face customer service role, being outside. This is not within a contact centre environment. We are looking for individuals available to work this weekend, so please APPLY for immediate consideration! Huntress Search Ltd acts as a Recruitment Agenc

* HIRING NOW! Seeking a new challenge? Excited by the technology/IT sector? Don't miss out!* Highly Established & Successful Company, award-winning in the sector, undergoing an exciting phase of expansion! AMAZING role for someone who thrives when building and managing (B2B) relationships, and will love working with the newest technology/IT products and packages! Expanding their team i order to meet customer demand, this company seek a new Account Manager to join and can interview ASAP. Working as part of the Tunbridge Wells team of a nationally and internationally trading company, you will take the lead on several key customer relationships - taking key responsibility for escalated client service delivery! Day to day, you will be the key and elevated point of contact for product/service queries, to contracts review and renewals, to upgrade/amendment package creation, as well as processing orders, demo'ing new product/services and internal liaison to manage customer experience. Varied role that will see you meet and speak with existing customers, at their office

* HIRING NOW! Seeking a new challenge? Excited by the technology/IT sector? Don't miss out!* Highly Established & Successful Company, award-winning in the sector, undergoing an exciting phase of expansion! AMAZING role for someone who thrives when building and managing (B2B) relationships, and will love working with the newest technology/IT products and packages! Expanding their team i

HOT NEW VACANCY - ANY EXPERIENCED CONSIDERED! Modern & Forward-Thinking Company Trading Nationally in an Interesting Sector! Do you have excellent people skills, and enjoy taking responsibility for customer experience? Would you like to join an established & progressive employer, with a track record of supporting and developing staff at all levels? Have you been looking for a role locally, with full training, and to join a fun, dynamic team environment? If yes.... then this is THE role for you! Fantastic role for a candidate who thrives on delivering exceptional customer experience, to join a growing company who take pride in their company culture, and are award-winning in their sector! Fabulous working environment - outskirts of Tunbridge Wells (must drive!) + flexible hybrid working programme Busy and varied day-to-day - with full training. In this role you will learn about and work with a variety of the industry's newest and most sought-after products, responsible for all areas of customer experience. You will play a key role in ensuring existing customers

HOT NEW VACANCY - ANY EXPERIENCED CONSIDERED! Modern & Forward-Thinking Company Trading Nationally in an Interesting Sector! Do you have excellent people skills, and enjoy taking responsibility for customer experience? Would you like to join an established & progressive employer, with a track record of supporting and developing staff at all levels? Have you been looking for a role locally,

Job Title: Customer Experience Specialist Salary: £22-25,000 Location: Tunbridge Wells Responsibilities include: - Dealing with 2nd line support - Call, email and social media monitoring on a fortnightly bases to ensure that the 1st line agents are providing excellent customer service - Assessing how customer journeys can be improved - Dealing with FAQs from customers Li ising with internal stakeholders such as marketing and sales to ensure that the customers experience is positive - Reviewing internal process in order to circulate to the rest of the team What you'll need - Excellent Customer service experience is essential, you must understand what great customer service looks like and be able to provide feedback to others regarding their customer service performance - Problem-Solving skills People Orientated and empathetic Excellent Communication Skills - Innovative and Forward thinking Have a passion for the future of technology - Proficient in the use of MS Office packages Huntress Search Ltd acts as a Recruitment Agency in rel

Job Title: Customer Experience Specialist Salary: £22-25,000 Location: Tunbridge Wells Responsibilities include: - Dealing with 2nd line support - Call, email and social media monitoring on a fortnightly bases to ensure that the 1st line agents are providing excellent customer service - Assessing how customer journeys can be improved - Dealing with FAQs from customers Li