Boon Edam is a world market leader in commercial, high-end entrance solutions.

Boon Edam is the world market leader in commercial entrance control solutions, and we operate globally. We have manufacturing facilities in Holland, the USA, and China and a network of international sales offices that provide support to customers worldwide.

Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Do you have a track record of excellent customer service and administration skills with a desire to deliver results?

If so, our Sales Service Negotiator role might just be the new career choice for you. We're looking for a confident individual to join our team.

Service Sales Negotiator Role:

We are seeking a highly organised and detail-oriented individual to join our team as a Service Sales Negotiator. In this role, you will provide essential support to the Area Service Sales Manager, focusing on the sale and administration of maintenance agreements within a specific region.

Your primary responsibilities will include:
• Assisting with the preparation of accurate and timely quotations for new and existing customers.
• Entering and updating customer information in our CRM system and following up on communications as needed.
• Processing incoming orders, ensuring all necessary details are provided to correctly set up agreements in our ERP system.
• Collaborating closely with the field-based Area Service Sales Managers to ensure exceptional customer service is consistently delivered.

This is a fast-paced, hands-on role, ideal for someone who thrives in a supportive, administrative capacity. You will need strong organisational skills, attention to detail, and the ability to work proactively as part of a team.

The position is based at our office in Ashford, Kent. Working hours are Monday – Friday, 8:30 – 17:00, although some flexibility will be required. The successful candidate will need to live within a daily commutable distance.

The successful candidate will need to be based in Kent, within a daily commutable distance to the office.

What Are The Skills Necessary To Perform This Role?
• Excellent customer service skills
• Highly organised with good administration skills
• Excellent communicator able to build and maintain customer rapport
• Basic knowledge of UK geography
• Proficient in Microsoft Office Programmes
• Ability to work on your own initiative
• Knowledge of CRM systems is desirable but not essential
• Good literacy or numeracy skills

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS check.

Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status.

Please contact us to let us know if you need any reasonable adjustments during the recruitment process.