Our client who is a large Lloyds Broker, is looking for a Claims Technician to join their expanding Specie Claims team in the Chelmsford, Essex office. The purpose of the role is to assist with looking after and handling claims of a large portfolio of international clients.



Main Duties:

* Managing claims from cradle to grave.
* Advise and update clients about relevant events and discussions during their claim
* Regularly assess the status of claims with clients, insurers, and/or their advisers/ solicitors, including updating and informing them of any additional information acquired during the claims process.
* Offer appropriate technical advice to clients throughout the duration of the claim.
* Encourage, show compassion, and effectively balance your client's expectations.
* Ensure your market, insurance, legislation, and other technical knowledge is developed and maintained.
* Run claims efficiently and keep the system updated with all relevant information.
* Ensure that claims statistics are accurate and produced in accordance to SLAs.



Essential Skills Required:

* Previous experience handling Commercial Claims (such as Property/ Liability)
* Must have an understanding of ECF/ IMR external systems

* Previous experience within the insurance industry and expert claims handling focus within commercial claims.
* Strong client service drive along with forward planning and analytical skills.
* Exceptional communications skills, task focused, and keen to develop your career



Desirable:

* Experience within Art, Jewellery, or Specie claims
* Good organisation skills
* Cert CII/ Dip CII (Chartered Insurance Institute) qualification desirable



What you need to know:

* Permanent role
* Based in Chelmsford, Essex - hybrid 2-3 days a week in office
* Salary between £35,000 - £45,000 depending on experience
* A great opportunity to join a growing organisation with lots of training and development opportunities.
* A very inclusive and fair opportunities employer



REF: 9527



Interested? Please apply today and we will contact you by return.



MW Appointments has been recruiting in the Insurance market since 1992, so you will benefit from partnering with a market leader who possess in-depth technical understanding, comprehensive market in-sight, excellent market intelligence and well-established relationships with companies across the insurance sector.

MW Appointments is acting as an Employment Agency in relation to this vacancy.