Salary: £23,027 - £26,910 per annum, pro rata

Job Location: Penge, Burmarsh Court

Hours: 18 hours per week (part-time)

Contract Type: Fixed Term Contract/Secondment for 12 months



Do you have excellent customer service skills?

We're looking for an individual with great customer skills to provide a concierge service to our residents living in Clarion's over 55s housing.

You will ensure that our developments provide a safe and secure environment. As the first point of contact for our residents, you'll have excellent communication skills, you will work with other internal teams to deliver services to our residents so they can enjoy their homes, and the wider facilities provided. You'll deal with H&S, compliance, maintenance issues, and other key functions linked to the management of the building, in addition to being the designated contact for our residents at the development.

You must be flexible, calm under pressure and able to deal with emergencies if required. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

Initial 25 Days annual leave (plus bank holidays), increasing with service.

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A flexible benefit scheme tailored to you, inclusive of healthcare options, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
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Matched pension contributions of up to 7.5% of your salary with generous life assurance
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Eye care vouchers
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Holiday trading scheme allowing you to buy and sell leave
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Free counselling and legal advice scheme for you and your family
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Interest free loans for season ticket and study leave



Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.



Closing Date: Monday 5th December at midnight.

For further details on this vacancy and to download the role profile LiveSmart Manager please visit our website or click 'apply'.

This post is subject to Basic Criminal Record Check Clearance.

Applicants must have the ability to travel as you may be required to travel to other schemes in the area.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Clarion Housing Group

Clarion Housing Group is the UK's largest provider of affordable housing. We are committed to playing our part in tackling the housing crisis, both as a social landlord and developer of new housing.

More than 350,000 people call a Clarion home their home. Our mission is to provide and maintain good quality housing for our residents and to build communities through high quality design and placemaking.

We are a social business, reinvesting our profits into building new homes and providing support and opportunities to our residents through Clarion Futures, our charitable foundation.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.