Our client, a commercial heating specialist, is currently seeking a Service Specialist for their team in Basildon, where you will be the first point of contact for clients providing excellence in customer service.

 

As the Service Specialist, you will be ensure that the Customer Service and the planning & scheduling of all service related work is of a high standard, that will promote and support company’s after sales and Service.

You will be maximising the client experience and field based engineers to ensure workloads are planned and managed efficiently with effective communication.

The successful Services Specialist will have previous experience in a service co-ordination / external planning role, solid financial management skills, and excellent communication skills.

We are keen to speak with self-motivated candidates who have a customer-oriented approach, a high standard or oral and written English, and solid IT skills – Word processing, Spreadsheets, Databases, MS Outlook etc.

 

Service Specialist Duties:


Manage the planning of service workEffectively liaising with internal and external customersManage customer requests for service via telephone, e-mail, letter, system generated, planned preventive maintenance schedules, etc.Quote and invoice directly to clientsEnsure that service delivery requirements are captured within the system and are effectively communicatedDealing with any resulting follow-up visits or queries
 

In return, you will be offered a salary DOE plus annual bonus.

 

Contact us today.

careers@redrecruit.com

01376 503567

If this Service Specialist is something you would like to know more about or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.

As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you’re looking for and we’ll do our best to assist.

* T&C's apply. Please contact the office for more information.

Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore please either submit your CV to us directly or call us in complete confidence.

We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.