Assistant Manager – Administration and Customer Service
Quote Me Today is one of the UK’s leading and fastest-growing commercial insurance brokers and provides tailored insurance solutions to a wide range of customers and businesses.

We are seeking an Assistant Manager for our Administration and Customer Service Team. We are looking for people who are great communicators, able to work under pressure and juggle a full workload. We assess candidates by their values and aptitude not just previous experience, and full training is provided.
The purpose of this role is to:
• Support the Manager to ensure the highest level of customer service is maintained all times
• Assist in the resourcing and training of team members
• Oversee and coordinate day-to-day operations and organise daily work
• Handle customer complaints and resolve issues
• Act as a role model to employees by continuously exhibiting a high level of service and attention to detail
• Motivate employees to succeed and strive for continuous improvement to customer service levels

The salary for this role is £25,000 per annum and the hours are 9.00am - 5.30pm Monday - Friday with a 1 hour lunch break.
Our benefits include:
• 25 days annual leave
• Flexible working options following probation
• Loyalty bonus
• Fun, family feel atmosphere
• Dress down Fridays
• Rewards and recognition
• Company events
• Opportunity to study professional qualifications
• Extensive CPD opportunities
• Free on-site parking

We look forward to hearing from you.