Job Title: Operations Administrator

Salary: £18 - 24,000 DOE

Location: Stansted

Monday - Friday 9am - 5pm

Our client, a small but prestigious company, have an opening for a full time Operations Administrator within their close-knit team due to growth. Due to location, you must be able to drive and have your own transport.

Duties include:

* Providing office-based support to customers and colleagues in the field, acting as a central point of contact and organisation, and always providing excellent customer service.
* Pricing, quoting for, and ordering spare parts, as well as liaising with customers and suppliers to arrange delivery.
* Scheduling installations and associated paperwork and communication with customers, suppliers, and engineers.
* Preparing and updating installation packs, engineer packs, drawing approval forms, and other technical documentation, as well as monitoring returns of approvals, contracts, and orders.
* Dealing with breakdowns and call outs, liaising with engineers and customers.
* Liaising with sub-contractor to maintain work schedules, submit job sheets, and approve for payments before going on to accounts.
* Maintaining in-house database with accurate and up to date customer and contract information.
* Working closely with the accounts to ensure smooth business flow day to day.



The successful candidate will have:

* Solid office experience demonstrating a calm attitude and the ability to work well at fast pace.
* Good IT skills, particularly Word and Excel.
* Excellent customer service skills and telephone manner.
* Careful attention to detail and accuracy.
* Flexibility and adaptability, with the desire to excel and meet the customer's needs.
* Willingness to work as part of a small, close team.

This is a great opportunity for someone to join an established company in a varied and interesting role crucial to the service provided.

If you feel you meet the above criteria, please apply online for immediate consideration.



This role is being handled by Lisa Belcher, Senior Executive Business Support Consultant for Pearson Whiffin Recruitment.



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