Are you ready to make a difference?

Are you confident, reliable, outgoing and have a ‘can do’ attitude?

This is an exciting opportunity to join our Navigation Centre team in a maternity cover role, providing essential admin support to our Adult Services. The team is the first point of call for all communications into the centre, so you must be confident communicating with clients, families and social care professionals by phone and email.

Based in a fast-paced office, the team deal with a constant flow of referrals and enquiries and you will be trained to use our bespoke database. The ability to follow processes, excellent data entry skills, speed and accuracy are key. Due to the nature of the role, you will need to swap between phone calls, enquiries and tasks while remaining focussed.

The Navigation Centre team are at the core of our services for vulnerable and disadvantaged people. You will prioritise and allocate tasks to support workers in the field, as well as signposting people to other services and organisations.

This is a full-time 9-month fixed term contract, with potential for a 3-month extension. Salary is pro rata for the period.

The office is based in Mersham which is a rural location, so you may need your own transport to travel to the site.

Help us to help others


Imago is a long established, well respected and effective charity working across Kent, Medway, London and East Sussex to deliver a range of services to individuals, voluntary and community organisations, and the public and private sector.

Our mission is to promote, develop and facilitate social action, support independence and empower communities. User and volunteer engagement, leadership and involvement in decision-making are core principles.

We deliver a wide range of services in partnership with funders, public sector commissioners and private sector sponsors to children and young people, older people, carers, and volunteers.

Underpinning our work is a commitment to excellence, evidencing impact and safeguarding vulnerable people. Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Imago offers a competitive remuneration package consisting of salary, contributory pension, healthcare benefits and 25 days annual leave plus Bank Holidays.
Post is subject to references and an enhanced Disclosure and Barring Service check
Please either submit your CV with a short covering note outlining your CURRENT SALARY or visit our website at www.imago.community for a full application.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. These include: race, religion, creed, colour, national and ethnic origin, political beliefs, gender, sexual orientation, age, disability (including mental illness), HIV status, marital or civil partnership status, pregnancy or maternity/paternity status, responsibility for dependants, appearance, geographical area, social class, income level or criminal record.

Imago aims to create a culture that respects and values each other’s differences. Imago sees these differences as an asset to our work as they improve our ability to meet the needs of the organisations and people we serve. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within the communities we serve.