Recruiting for a Domestic Abuse Support Worker to join our Service!

GBP 20,563 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Fixed Term Contract until 31st August 2022

Job Overview:

Working within our KIDAS contract, the Support Worker will ensure that a holistic and cohesive model of customer support is embedded across their patch. Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices.

Key Responsibilities:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Complete DASH Risk Assessments
- Knowledge of criminal justice system and understanding of MARAC protocols
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Carry out Health and Safety tasks
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

A full job description and further details available on the website.