Recruiting for a Support Worker to join our Service!
We are recruiting 2x Full-Time (40 hours) paying £20,563, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
Key Responsibilities:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Flexible

- Open to feedback and self development

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is essentially customer-focused


Skills, Knowledge and Experience:
Essential:
-Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
Desirable:
-Experience working in homelessness