This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Due to promotion, our client, a large independent service company have an urgent requirement for a permanent Controller to join their busy team.
Reporting to the supervisor you will manage the engineer's workload and ensure that the customers sure receiving the appropriate assistance. This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers. The controller will also contribute to problem resolution to the customers.
Responsibilities will include:
* Answering calls from engineers and responding to customer requests
* Keeping customers updated at all times with Engineer estimated arrival times
* Identifying and resolving customer issues
* Controller reports
* Efficiently scheduling engineers
* Tracking and monitoring engineers to ensure enough work is being carried out on a daily basis.
To be considered for this role you will need to have demonstrable experience within a similar field and have very strong customer service skills.
Hours are Monday to Friday 8.30-5.30 and 1 in 3 Saturdays 9am to 1pm
This is an immediate start for the right person so if you think you have what it takes, do not delay, apply today.
Advertiser: Agency
Reference: SWIL181021
Posted on: 2023-04-18 14:35:10
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Administration - Ilford, Greater London
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administrator/ data entry clerk
Premier Work Support
Up to £11.80 per hour + PLUS holiday accrual
Warehouse Compliance and System Analyst
Premier Work Support
£26000 - £27000 per annum
Warehouse Compliance and System Analyst
Premier Work Support
£28000 - £30000 per annum
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Due to promotion, our client, a large independent service company have an urgent requirement for a permanent Controller to join their busy team.
Reporting to the supervisor you will manage the engineer's workload and ensure that the customers sure receiving the appropriate assistance. This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers. The controller will also contribute to problem resolution to the customers.
Responsibilities will include:
* Answering calls from engineers and responding to customer requests
* Keeping customers updated at all times with Engineer estimated arrival times
* Identifying and resolving customer issues
* Controller reports
* Efficiently scheduling engineers
* Tracking and monitoring engineers to ensure enough work is being carried out on a daily basis.
To be considered for this role you will need to have demonstrable experience within a similar field and have very strong customer service skills.
Hours are Monday to Friday 8.30-5.30 and 1 in 3 Saturdays 9am to 1pm
This is an immediate start for the right person so if you think you have what it takes, do not delay, apply today.
Advertiser: Agency
Reference: SWIL181021
Posted on: 2023-04-18 14:35:10
I want to receive the latest job alerts for:
Administration jobs in Ilford, Greater London
administrator/ data entry clerk
Premier Work Support
Up to £11.80 per hour + PLUS holiday accrual
Warehouse Compliance and System Analyst
Premier Work Support
£26000 - £27000 per annum
Warehouse Compliance and System Analyst
Premier Work Support
£28000 - £30000 per annum