Controller
  £23000 - £24000 per annum
  Ilford, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Due to promotion, our client, a large independent service company have an urgent requirement for a permanent Controller to join their busy team.

Reporting to the supervisor you will manage the engineer's workload and ensure that the customers sure receiving the appropriate assistance. This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers. The controller will also contribute to problem resolution to the customers.

Responsibilities will include:

* Answering calls from engineers and responding to customer requests
* Keeping customers updated at all times with Engineer estimated arrival times
* Identifying and resolving customer issues
* Controller reports
* Efficiently scheduling engineers
* Tracking and monitoring engineers to ensure enough work is being carried out on a daily basis.

To be considered for this role you will need to have demonstrable experience within a similar field and have very strong customer service skills.

Hours are Monday to Friday 8.30-5.30 and 1 in 3 Saturdays 9am to 1pm

This is an immediate start for the right person so if you think you have what it takes, do not delay, apply today.


Advertiser: Agency

Reference: SWIL181021

Posted on: 2023-04-18 14:35:10

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Administration - Ilford, Greater London

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Controller
  £23000 - £24000 per annum
  Ilford, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Due to promotion, our client, a large independent service company have an urgent requirement for a permanent Controller to join their busy team.

Reporting to the supervisor you will manage the engineer's workload and ensure that the customers sure receiving the appropriate assistance. This includes the responsibility of managing the engineer's daily work schedule, prioritisation and resolution of end user help requests, including the monitoring and tracking of the engineers. The controller will also contribute to problem resolution to the customers.

Responsibilities will include:

* Answering calls from engineers and responding to customer requests
* Keeping customers updated at all times with Engineer estimated arrival times
* Identifying and resolving customer issues
* Controller reports
* Efficiently scheduling engineers
* Tracking and monitoring engineers to ensure enough work is being carried out on a daily basis.

To be considered for this role you will need to have demonstrable experience within a similar field and have very strong customer service skills.

Hours are Monday to Friday 8.30-5.30 and 1 in 3 Saturdays 9am to 1pm

This is an immediate start for the right person so if you think you have what it takes, do not delay, apply today.


Advertiser: Agency

Reference: SWIL181021

Posted on: 2023-04-18 14:35:10

I want to receive the latest job alerts for:

Administration jobs in Ilford, Greater London

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Premier Work Support

  Up to £26409 per annum + Car parking,

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