We are supporting one of East Kent's largest employers with this role based in Dover as they look to recruit a Business Systems Assistant.
This role will involve working within the IT department to support the users of their ERP (enterprise resource planning system). In this role you will be a first point of contact for all users who may have issues with the system, you will escalate the issue to the Business Support Partner and work alongside this person to ensure that issues are dealt with effectively. Communicating with end users the progress and resolutions of their issues with the ERP system.
You will be an effective communicator, ideally experienced with ERP systems, have excellent administration skills and have excellent IT skills. You will assist with the training of the ERP system, updating and maintain the user guides and liaising with new employees to ensure their training is completed.
If you have a strong business administration background have used ERP's and have good experience of Microsoft Office 365 and experience of working in an IT support role then this could be the role for you.
Essential skills and abilities
* Demonstrable hands on experience of ERP, Microsoft Office 365
* Strong interpersonal skills, able to communicate effectively with internal and external stakeholders
* Able to produce and deliver presentations
* Excellent analytical and critical thinking skills
In return you will receive a competitive salary 25 days holiday + 8 days bank holiday, private healthcare, life assurance, employee assistance programme and free parking.