Contact Centre Agent (Fluent German)
  Up to £20300 per annum
  Hythe, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Advisor - Fluent German - Remote Working

Your new company / About the job
A European based travel company with offices in Munich and the UK are recruiting for Customer Service Agents to join their Contact Centre. Working remotely, you will deal with inbound customer queries, these will be via phone, email and webchat. Typical duties include:


* Handling inbound customer calls and dealing with enquiries
* Making bookings and advising customers on the best deals
* Adapting your approach to the customer, listening and providing the best possible service
* Liaising with travel agencies and partners
* Dealing with complaints, resolving swiftly and escalating where necessary


What you'll need to succeed
You'll be fluent in German and have excellent communication skills. You will be able to work either full time (35 hours) or part time (20 hours).

What you'll get in return
You'll receive an annual salary of £20,300 with 25 days days annual leave entitlement (plus 8 bank holidays). Full training will be given and you'll have the choice of working in the office (Tunbridge Wells, Kent) or 100% remote. Hours are 8am-4pm Monday to Friday.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk


Advertiser: Agency

Reference: 4075671

Posted on: 2021-10-11 14:50:15

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Contact Centre Agent (Fluent German)
  Up to £20300 per annum
  Hythe, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Advisor - Fluent German - Remote Working

Your new company / About the job
A European based travel company with offices in Munich and the UK are recruiting for Customer Service Agents to join their Contact Centre. Working remotely, you will deal with inbound customer queries, these will be via phone, email and webchat. Typical duties include:


* Handling inbound customer calls and dealing with enquiries
* Making bookings and advising customers on the best deals
* Adapting your approach to the customer, listening and providing the best possible service
* Liaising with travel agencies and partners
* Dealing with complaints, resolving swiftly and escalating where necessary


What you'll need to succeed
You'll be fluent in German and have excellent communication skills. You will be able to work either full time (35 hours) or part time (20 hours).

What you'll get in return
You'll receive an annual salary of £20,300 with 25 days days annual leave entitlement (plus 8 bank holidays). Full training will be given and you'll have the choice of working in the office (Tunbridge Wells, Kent) or 100% remote. Hours are 8am-4pm Monday to Friday.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk


Advertiser: Agency

Reference: 4075671

Posted on: 2021-10-11 14:50:15

I want to receive the latest job alerts for:

Customer Service jobs in Hythe, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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