This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Technical Service Administrator
Maidstone
£19k
VR/02958J
Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team.
Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills
The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information
Advertiser: Agency
Reference: VR/02958J
Posted on: 2021-12-06 08:06:14
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Administration - IT & Telecoms - Customer Service - Maidstone, Kent
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Technical Service Administrator
Maidstone
£19k
VR/02958J
Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team.
Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills
The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information
Advertiser: Agency
Reference: VR/02958J
Posted on: 2021-12-06 08:06:14
I want to receive the latest job alerts for:
Administration and IT & Telecoms and Customer Service jobs in Maidstone, Kent
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
Temp to Perm Office Administrator
Recruitment Solutions South East Ltd
£24-26000 + benefits
Canterbury Christ Church University
£44,263 - £54,395 per annum
Finance Administrator/Assistant
Recruitment Solutions South East Ltd
£24-28000
Trainee Virtual Careers Adviser
CXK Limited
£25,372 per annum (rising to £26,398 after 1 years’ service – subject to performance and progress)
KHR - Recruitment Specialists
£24000 - £25000 per annum + Holiday, Pension, Hybrid working