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3rd Line Infrastructure Engineer

  • up to £34k
  • Sittingbourne, Kent
  • 1st Choice Jobs

3rd Line Infrastructure Engineer

Location: Sittingbourne

Salary: up to £34k


We are looking for a strong 3rd line engineer who may have some level of Infrastructure exposure. We would be particularly interested in candidates who have previously worked for a MSP or who have experience with many different technologies within a busy customer focussed environment

The ideal candidate will possess excellent technical and interpersonal skills with some project management capabilities, preferably with extensive previous experience in a service provider or corporate environment. You must be able to demonstrate proven abilities within a 3rd Line Service Desk/Infrastructure environment.

The 3rd line Infrastructure Engineer role is based primarily at the Head Office in Sittingbourne, but also will incorporate on- site working at customer premises as required; a full driving license, your own transportation, and a willingness to travel are therefore pre-requisites.

Good theoretical knowledge and practical experience of the following is also essential:

• Microsoft Desktop & Office Systems

• Microsoft Server and Virtualisation Technologies

• Exchange Server and associated e-mail protocols

• RDS/Terminal Server

• Active Directory, DFS, Security, GPO

• PowerShell

• Networking knowledge regarding WAN, LAN, VLAN, VPN, WLAN, layer 2/3 switching, Firewalls & Routers

• Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel

• Although not essential, the ideal candidate will have industry recognised qualifications such as MCITP.

Other essential requirements include:

• A smart, professional appearance

• Excellent communication skills, both verbal and written

• A can-do attitude with strong customer services skills

• Strong mentoring skills

• A calm and patient manner whilst working under pressure

• Excellent organisational skills, ability to manage large workloads and effectively delegate when necessary

• A strong desire to overachieve and excel within the company

• The ability to work within a team as well as on own initiative

• Attention to detail

  • Advertiser: Agency
  • Posted on: 16/05/2021 12:30
  • Reference: VR/02856R