This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job title: Customer Service Representative
Contract: Permanent
Reference: KA368
Based in: Kings Hill, Kent
Department: Customer Contact, Customer Service
Hours: Full-time, 35 hours per week
Grade: B
Salary: £21,500 per annum
About the job
As a Customer Service Representative in an award winning team, you will use your excellent communication skills and positive and supportive manner to help new and existing customers’ on a wide variety of topics over the telephone and in writing. Your superior attention to detail and efficient approach will be vital as you will be handling donations, setting up new accounts, direct debits and correspondence within a fast paced environment. As the first point of contact for CAF customers you will be fully trained on our products, compliance, systems and values, so a positive can do attitude is essential.
About you
You must have recent experience of working in a Customer Service role, handling customer calls and correspondence and working to deadlines. You are confident with taking ownership and have a flexible approach to change. Systems training will be given, but previous experience using computer systems effectively is essential. Call volumes can be high during busy periods, so being able to act professionally under pressure and maintain accuracy is crucial. Being part of a great team, means that you will enjoy team work and having fun.
About us
We’re a charity, a bank and champion for better giving, and for over 90 years we’ve been helping donors, companies and charities make a bigger impact. We exist to make giving go further, so together we can transform more lives and communities around the world. We are CAF and we make giving count.
For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number KA368 to humanresources@cafonline.org
Please note that applicants must be eligible to work in the UK.
Closing date for receiving applications is 4 October 2020. Shortlisted applicants will be offered a short telephone interview before being invited to attend an Assessment Centre on 14 October 2020 (Depending on COVID guidlines).
Advertiser: Direct Employer
Reference: KA368
Posted on: 2020-09-29 14:35:57
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Call Centre - Customer Service - Charity - Kings Hill, Tonbridge and Malling, Kent
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£25000 - £25800 per annum + Fantastic Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job title: Customer Service Representative
Contract: Permanent
Reference: KA368
Based in: Kings Hill, Kent
Department: Customer Contact, Customer Service
Hours: Full-time, 35 hours per week
Grade: B
Salary: £21,500 per annum
About the job
As a Customer Service Representative in an award winning team, you will use your excellent communication skills and positive and supportive manner to help new and existing customers’ on a wide variety of topics over the telephone and in writing. Your superior attention to detail and efficient approach will be vital as you will be handling donations, setting up new accounts, direct debits and correspondence within a fast paced environment. As the first point of contact for CAF customers you will be fully trained on our products, compliance, systems and values, so a positive can do attitude is essential.
About you
You must have recent experience of working in a Customer Service role, handling customer calls and correspondence and working to deadlines. You are confident with taking ownership and have a flexible approach to change. Systems training will be given, but previous experience using computer systems effectively is essential. Call volumes can be high during busy periods, so being able to act professionally under pressure and maintain accuracy is crucial. Being part of a great team, means that you will enjoy team work and having fun.
About us
We’re a charity, a bank and champion for better giving, and for over 90 years we’ve been helping donors, companies and charities make a bigger impact. We exist to make giving go further, so together we can transform more lives and communities around the world. We are CAF and we make giving count.
For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number KA368 to humanresources@cafonline.org
Please note that applicants must be eligible to work in the UK.
Closing date for receiving applications is 4 October 2020. Shortlisted applicants will be offered a short telephone interview before being invited to attend an Assessment Centre on 14 October 2020 (Depending on COVID guidlines).
Advertiser: Direct Employer
Reference: KA368
Posted on: 2020-09-29 14:35:57
I want to receive the latest job alerts for:
Call Centre and Customer Service and Charity jobs in Kings Hill, Tonbridge and Malling, Kent
Find jobs in:
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits