Software Support Analyst
  £32000 - £37000 per annum + 12.5% Bonus + 13% Pension + Healthcare
  Chatham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Software Support Analyst

Up to £37,000 + 12.5% Bonus + 13% Pension

2nd/3rd Line Support

Financial Services

Chatham, Kent



Software Support Analyst - 2nd/3rd Line Support - Financial Services - Windows Server - ITIL - Chatham. Break into financial services! A leading financial services company are urgently seeking a Software Support Analyst for their rapidly expanding office in Chatham. You will be responsible for providing support on complex financial system as well as resolving technical issues for internal users. You will be following ITIL practices so the successful candidate must have experience within ITIL environments or be ITIL certified.



The Software Support Analyst will be responsible for;

* Resolving technical support queries for business users
* Playing an integral part in the support of critical and non-critical system production issues
* Understanding, identifying and delivering business BAU change needs
* Communicating technical concepts to key stakeholders
* Documenting processes and producing user guides



The Software Support Analyst will have;

* Experience providing 2nd/3rd Line Application Support
* ITIL Certifications or experience working in ITIL environments/ITIL processes
* Windows Server experience
* SQL Server experience would be highly desirable



This is a fantastic opportunity for a Software Support Analyst to work for a leading financial services company based in Chatham. You will take on a lot of autonomy and responsibility in this position and the Software Support Analyst will be integral to the business as they continue to grow.


Advertiser: Agency

Reference: ND054

Posted on: 2020-09-18 14:20:58

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Software Support Analyst
  £32000 - £37000 per annum + 12.5% Bonus + 13% Pension + Healthcare
  Chatham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Software Support Analyst

Up to £37,000 + 12.5% Bonus + 13% Pension

2nd/3rd Line Support

Financial Services

Chatham, Kent



Software Support Analyst - 2nd/3rd Line Support - Financial Services - Windows Server - ITIL - Chatham. Break into financial services! A leading financial services company are urgently seeking a Software Support Analyst for their rapidly expanding office in Chatham. You will be responsible for providing support on complex financial system as well as resolving technical issues for internal users. You will be following ITIL practices so the successful candidate must have experience within ITIL environments or be ITIL certified.



The Software Support Analyst will be responsible for;

* Resolving technical support queries for business users
* Playing an integral part in the support of critical and non-critical system production issues
* Understanding, identifying and delivering business BAU change needs
* Communicating technical concepts to key stakeholders
* Documenting processes and producing user guides



The Software Support Analyst will have;

* Experience providing 2nd/3rd Line Application Support
* ITIL Certifications or experience working in ITIL environments/ITIL processes
* Windows Server experience
* SQL Server experience would be highly desirable



This is a fantastic opportunity for a Software Support Analyst to work for a leading financial services company based in Chatham. You will take on a lot of autonomy and responsibility in this position and the Software Support Analyst will be integral to the business as they continue to grow.


Advertiser: Agency

Reference: ND054

Posted on: 2020-09-18 14:20:58

I want to receive the latest job alerts for:

IT & Telecoms jobs in Chatham, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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