Mac Specialist - Remote working available!
MSP experience is essential!
Up to £40,000
Mac Specialist - Mac Support - 3rd Line Support - Managed Services Provider (MSP) - London. Candidates can be based in London or can work remotely! Candidates must have experience working for a Managed Services Provider!
A Mac Specialist is urgently required by an award-winning Managed Services Provider to provide specialist Mac support for professional services and financial clients.
The company offer fantastic opportunities to progress including paying for certifications, training courses and providing their employees with personalised development programmes to achieve their career ambitions.
The Mac Specialist will be responsible for;
* Troubleshooting complex Mac issues
* Prioritising and managing open cases at any one time
* Making recommendations to the business on how to improve processes
* Handling escalated service requests
The Mac Specialist will have;
* Strong experience troubleshooting Mac issues
* Experience working for a Managed Services Provider (MSP) - Essential!
* Experience dealing with 2nd/3rd Line Support issues
* Office365 experience
* Exposure/experience to networking
* Experience with Catalina - Highly desirable
This is a fantastic opportunity for a Mac Specialist to work for a rapidly expanding Managed Services Provider who have a clear structure in place for progression. You will be fast tracked into senior positions and will have the chance to gain certifications and go on training courses at the company's expense!