About the team:

Our Business Analysts support the delivery of core products, systems, processes and associated business initiatives, for small scale business process improvements, change initiatives and programmes.



About us:

At OneSavings Bank, we're proud to be an award-winning bank, with great customer satisfaction scores.



We began trading as a bank in 2011 and were admitted to the main market of the London Stock Exchange in 2014, joining the FTSE 250 in June 2015. So we've had a really strong start and that's because we have great people, great products and a deep understanding of our markets.



In the simplest terms, we're a specialist lender which is supported by our stable retail savings franchise, who has over 150 years of heritage behind them (Kent Reliance).



OneSavings Bank Plc acquired Charter Court Financial Services Group Plc (CCFS) and its subsidiary businesses on 4 October 2019. They have three complementary brands: Charter Savings Bank; Precise Mortgages; Exact Mortgage Experts.



What you will be doing:

The Business Analyst will be responsible for the facilitation, capture, analysis and challenge of business requirements; documenting and discussing potential solutions; requiring extensive liaison with both internal and external stakeholders. The role holder will identify and understand business change needs, creating Business Requirements; and being responsible for ensuring that projects deliver to agreed and signed off requirements.



Your responsibilities will include…



* Producing high quality business requirements from a functional and non-functional perspective
* Identifying key stakeholders and resources needed across the business and third parties to support the successful delivery of accurate and detailed business requirements from a project and change perspective
* Collaborating in the planning, design, development and deployment of new applications and enhancements to existing applications
* Contributing to project documentation and planning documents
* Developing a clear understanding of business objectives and develop knowledge of core business processes, products and systems; to be able to provide advice and communicate in both a technical and user friendly language.



In return for your commitment:

We offer a base salary dependent on experience with a competitive benefits package including:

* 25 days holiday + bank holidays (you can purchase an additional 5 days holiday too)
* An annual discretionary bonus opportunity of up to 12.5%
* Westfield Healthcare scheme - Level 2 cover
* Season ticket loans / cycle purchase scheme
* Long service awards
* Perkbox discounts (cheap cinema tickets, family day outs and savings in high-street shops)
* Save as you earn scheme
* Charity fund matching (we're super keen for people to give something back!)



A full list of our benefits package is available on our website: www.osb.co.uk/careers/benefits



Could you be the one?

We are looking for talented individuals who have the experience and knowledge set out below:

* Previous experience as a Business Analyst within Financial Services, working with Mortgage and Savings products and systems
* Excellent practical knowledge of utilising various tools, techniques & processes for elicitation and management of Business Requirements
* Excellent practical knowledge of Waterfall change methodology
* Good change management skills and ability to support and adapt within a changing environment.



We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. We are so committed to this we've made it one of four core values "Create Your Future".



The other key values are: Stronger Together, Aim High and Take Ownership. We are looking for individuals that feel that these resonate with them.



What to do next

If this sounds like you, please send us your CV! For internal applications, please visit the internal careers page to apply.



Alternatively, if you wish to have an informal and confidential chat about this role please contact us on



If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!



As a combined group, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic. We provide a fully inclusive and accessible recruitment process and pro-actively offer and make reasonable adjustments as and when required.



We recognise that flexible working opportunities can be of benefit to both employees and the organisation, improving work-life balance and enabling the business to attract and retain skilled and valued employees. Please speak to us about how this could work for you.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.



Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.