Infrastructure Team Lead
  £40000 - £43000 per annum
  West Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


INFRASTRUCTURE TEAM LEAD

Infrastructure Team Lead -£40,000 to £43,000 - West Malling

A leading Financial Services organisation based in West Malling are currently going through a key transition within their technical department, over the next few months they will be migrating to the cloud and introducing Microsoft Azure to their 90+ department, eventually moving to a DevOps environment.

Ideally, they are looking for someone with a strong technical background who has had recent leading/mentoring/managing experience that wants to remain hands on whilst taking a lead on the team and their projects.

Key Requirements: -

* Responsible for ensuring SLA's for Infrastructure are met and exceeded where possible
* Undertake analysis required to determine appropriate action when dealing with Incidents and Service Requests and their allocation to other internal support teams
* Responsible and accountable for the production of the teams KPI's
* Build good working relationships with other support teams and customer teams within the technical department and regularly attending Internal Service Reviews and other teams' meetings
* Build good working relationships with external suppliers and to attend service reviews
* Provide assistance to achieving department objectives
* Adhere to existing department & team policies and procedures for Incidents, Service Requests and Problem management ensuring other team members abide by these
* Being responsible for the management of critical 'P1' incidents, including post incident reviews and any follow up
* Provide cover for business users between hours of 8:00am and 6:00pm on a rotational basis between Monday to Friday
* Be responsible for minimising single points of failure with regards to knowledge required to support internal Infrastructure
* Lead the Infrastructure interest regarding the transition of projects into the production environment
* Ensure Infrastructure documentation is created when appropriate and kept up to date
* Responsible for ensuring the team work effectively and each member effectively manages their own workload
* Be responsible for appraisals, ensuring that necessary technical training, awareness, and experience levels are maintained amongst the Infrastructure engineers relevant to the technologies being supported and processes being used.

Environment: -

Windows Environment, Windows Server, AD, WDS, DNS, DHCP, DFSR, Group Policies, VMWare/vSphere, TCP/IP Networking, VLANS, VPN, Routing, Citrix, F5, Barracuda, Azure, Cisco, O365

If you're interested in this position, please click 'APPLY' with a recent copy of your CV and we'll give you a call to discuss in further detail.


Advertiser: Agency

Reference: 123MP - 9400

Posted on: 2020-11-10 16:38:06

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Infrastructure Team Lead
  £40000 - £43000 per annum
  West Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


INFRASTRUCTURE TEAM LEAD

Infrastructure Team Lead -£40,000 to £43,000 - West Malling

A leading Financial Services organisation based in West Malling are currently going through a key transition within their technical department, over the next few months they will be migrating to the cloud and introducing Microsoft Azure to their 90+ department, eventually moving to a DevOps environment.

Ideally, they are looking for someone with a strong technical background who has had recent leading/mentoring/managing experience that wants to remain hands on whilst taking a lead on the team and their projects.

Key Requirements: -

* Responsible for ensuring SLA's for Infrastructure are met and exceeded where possible
* Undertake analysis required to determine appropriate action when dealing with Incidents and Service Requests and their allocation to other internal support teams
* Responsible and accountable for the production of the teams KPI's
* Build good working relationships with other support teams and customer teams within the technical department and regularly attending Internal Service Reviews and other teams' meetings
* Build good working relationships with external suppliers and to attend service reviews
* Provide assistance to achieving department objectives
* Adhere to existing department & team policies and procedures for Incidents, Service Requests and Problem management ensuring other team members abide by these
* Being responsible for the management of critical 'P1' incidents, including post incident reviews and any follow up
* Provide cover for business users between hours of 8:00am and 6:00pm on a rotational basis between Monday to Friday
* Be responsible for minimising single points of failure with regards to knowledge required to support internal Infrastructure
* Lead the Infrastructure interest regarding the transition of projects into the production environment
* Ensure Infrastructure documentation is created when appropriate and kept up to date
* Responsible for ensuring the team work effectively and each member effectively manages their own workload
* Be responsible for appraisals, ensuring that necessary technical training, awareness, and experience levels are maintained amongst the Infrastructure engineers relevant to the technologies being supported and processes being used.

Environment: -

Windows Environment, Windows Server, AD, WDS, DNS, DHCP, DFSR, Group Policies, VMWare/vSphere, TCP/IP Networking, VLANS, VPN, Routing, Citrix, F5, Barracuda, Azure, Cisco, O365

If you're interested in this position, please click 'APPLY' with a recent copy of your CV and we'll give you a call to discuss in further detail.


Advertiser: Agency

Reference: 123MP - 9400

Posted on: 2020-11-10 16:38:06

I want to receive the latest job alerts for:

IT & Telecoms jobs in West Malling, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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  Hays Specialist Recruitment

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