It Support

  • Competitive
  • Maidstone, Kent
  • Interpersonnel Uk Ltd

Job Title: Report & System Support

Location: Outskirts of Maidstone, Kent.

Salary: Competitive

Interpersonnel UK have a fantastic opportunity available that would be ideal for a graduate (or someone with similar experience) who is looking to start their career in systems and the fresh produce industry. Our client offers training on all the systems and tools that they use including: Prophet ERP, SQL, and Business Objects.

A successful candidate will be good at interacting with people and helping them problem solve. You will be able to handle complex concepts, synthesising new knowledge into deliverable products for our client’s business.

Your job will be split between two main areas. For half your time you will be working with our client’s users with reports, understanding their needs and developing solutions to these requirements. For the rest of your time you will be working through our client’s support desk, working with the Systems team to resolve user problems with business systems.

Principal Accountabilities:

• Report definition, creation & implementation

• Responsible for our client’s reporting environment & report development process

• Daily work on support system to resolve outstanding queries

• Work within systems team to support and document existing and new workflows

• Advocate good BI design and usage within the business

• Actively moving users from data heavy reports to aggregated dashboards

• Some data analysis work

• Active problem solving

• Minor IT (Office, Windows & mobile device) support

• End-user system support for supply base

As part of this role you would be required to cover the phonelines one weekend in ten and complete ad-hoc evening support during cover week. There is also a small chance of having to attend the site out of hours for emergencies.

If you feel that you would be the perfect candidate for this position and are wanting to be considered for the role then please apply to [email protected] today with your CV for consideration.

Interpersonnel are operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.

We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.

Interpersonnel is an equal opportunities employer. Our all current vacancies are on our website

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