We are currently recruiting for a Parts Operative for a fixed term contract in Croydon.

You must have previous experience in a similar role in order to be considered. The ideal candidate will have significant experience dealing with commercial vehicles in a customer service setting.



Location: Croydon



Salary: £9.25 to £9.50 per hour



Start: ASAP



Hours: Monday to Friday 06:30am till 15:30



Contract: 6 month FTC



Main Responsibilities:

* To optimise efficient Parts supply to the Parts departments retail counter, van delivery service and workshop counter
* To provide the very best in customer service delivery for both internal and external customers, ensuring all enquiry potential is maximised and a high level of 'upselling' of our services is evident
* Receipting in and correctly locating all stock orders
* Allocating and returning VOR stock in a timely manner
* Correctly cleaning, packaging and return of Core materials to suppliers
* Effective TMA/Warranty storage, returns and follow up to eliminate rejection costs
* Coordinating discrepancy returns
* Carry out perpetual parts inventory check and imprest stock checks as required
* Generating stock proposals
* Obsolescence and Buy Back treatment - scrapping, returns etc.
* To maintain at all times an exceptional standard of housekeeping within the Parts department

Key Skills:

* To be able to work in an organised & methodical manner in a fast moving environment, ensuring that all daily tasks are completed.
* To be able to effectively communicate to customers and colleagues at all levels
* To have questioning, listening & information gathering skills., with focus on attention to detail
* To be able to modify your approach in specific circumstances to ensure a positive outcome.
* Friendly and helpful nature with the desire to deliver excellent customer service, whilst remaining professional and approachable, taking a pro-active approach and exceeding customer expectations
* To be able to remain calm and patient in a dynamic business environment.
* Flexible and positive approach to changing circumstances and changing priorities.
* Team oriented.

Please apply today if you have similar experience and are interested in this opportunity, or call Suzanne on 0208-658-3020

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.