This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
SERVICE & SUPPORT ANALYST
Service & Support Analyst - £23-26,000 - Kings Hill, Kent
My client are a not for profit financial services organisation who are looking to add an experienced Support Analyst to their team.
You will be integrated into a small team but will be a part of a large IT department, you will be providing technical support to over 500 internal users across two sites in a Windows based environment and will also be supporting Apple products as the company's internal users are issued with iPad's and iPhone's.
Key Requirements: -
* Provide solutions for desktop queries, including the use of Microsoft Applications and internal bespoke systems over the phone, remotely and at desk-side.
* Ensure all incidents are recorded, tracked and documented from the start to when the query is resolved.
* If remote support is not available, provide hands-on deskside support, this could include hardware repairs, delivery of peripherals or other fixes.
* Analyse all incidents, diagnose and provide resolution at initial point of 1st and 2nd line contact or refer to 3rd
* User security administration across all centrally controlled IT systems, including creation, deletion and amendment of user accounts, as well as application and network access permissions.
* Monitor for security violations and provide reports to the business for validation.
* Provide support to the computer network infrastructure (LAN/WAN)
* Deploy desktop hardware and software
* Deploy and maintain anti-virus and path management solutions
As a Service & Support Analyst working with this company, you will be rewarded with a basic salary of £23-26,000. You will also be entitled to an excellent range of benefits.
If you are interested in this role please click 'APPLY' and submit your CV for immediate consideration.
Advertiser: Agency
Reference: 123MP-7800
Posted on: 2019-12-13 10:54:02
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Kings Hill, Kent
Email Address
Service Administrator (Immediate Start)
Recruitment Solutions South East Ltd
£23-25500 + benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
SERVICE & SUPPORT ANALYST
Service & Support Analyst - £23-26,000 - Kings Hill, Kent
My client are a not for profit financial services organisation who are looking to add an experienced Support Analyst to their team.
You will be integrated into a small team but will be a part of a large IT department, you will be providing technical support to over 500 internal users across two sites in a Windows based environment and will also be supporting Apple products as the company's internal users are issued with iPad's and iPhone's.
Key Requirements: -
* Provide solutions for desktop queries, including the use of Microsoft Applications and internal bespoke systems over the phone, remotely and at desk-side.
* Ensure all incidents are recorded, tracked and documented from the start to when the query is resolved.
* If remote support is not available, provide hands-on deskside support, this could include hardware repairs, delivery of peripherals or other fixes.
* Analyse all incidents, diagnose and provide resolution at initial point of 1st and 2nd line contact or refer to 3rd
* User security administration across all centrally controlled IT systems, including creation, deletion and amendment of user accounts, as well as application and network access permissions.
* Monitor for security violations and provide reports to the business for validation.
* Provide support to the computer network infrastructure (LAN/WAN)
* Deploy desktop hardware and software
* Deploy and maintain anti-virus and path management solutions
As a Service & Support Analyst working with this company, you will be rewarded with a basic salary of £23-26,000. You will also be entitled to an excellent range of benefits.
If you are interested in this role please click 'APPLY' and submit your CV for immediate consideration.
Advertiser: Agency
Reference: 123MP-7800
Posted on: 2019-12-13 10:54:02
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jobs in Kings Hill, Kent
Service Administrator (Immediate Start)
Recruitment Solutions South East Ltd
£23-25500 + benefits
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