This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Do you have an interest in IT and Accounting or Business Software? Do you have strong problem-solving skills and enjoy helping people?
o-a-sys is a Pegasus Software reseller based in Kent looking to expand our team with a hard-working individual with excellent customer service skills and an interest in IT and business software. As a trainee software support technician your role is to be the initial point of contact for our organisation providing first line advice and support on Pegasus Software products.
Job Title: Trainee Software Support Technician
Location: Wye, Kent
Salary: Up to £17,000 DOE
Working Hours: Full time, Permanent
Key Responsibilities
• Learn how to provide telephone, email or remote support to end users
• Take ownership of helpdesk calls and follow through to completion
• Keep customers fully informed of progress in relation to open calls
• To accurately record details of actions and advice given in our inhouse database
• Escalate issues as appropriate to the relevant team member
Job Requirements
Successful candidates for this role will have an interest in IT, an affinity for numbers and a passion for excellent customer service. You must be able to work well under pressure using your own initiative. Some travel is required for initial and ongoing training requirements on Pegasus software products.
Additional requirements of this entry level role include: -
• Excellent customer service skills
• Good communication (verbal and written) skills
• Strong analytical and problem-solving skills
• Able to operate with minimal supervision
• Proficient with Windows desktop computers
• Proficient with Microsoft Office specifically Outlook, Excel and Word
The following are not required but would be preferred: -
• Some accountancy knowledge or experience of accounting applications/ERP business software
• Experience in a support or customer services environment
• A full, clean UK driving licence
We offer you
• Work within a friendly, close knit team who are passionate about building long term relationships with our customers
• Opportunity to progress – customer site visits, software implementations, consultancy work
• 28 days holiday increasing each year you stay with us
• Company pension scheme
• Company social events – dinners, drinks, escape rooms!
Advertiser: Direct Employer
Reference:
Posted on: 2019-12-09 09:56:50
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Wye, Ashford, Kent
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Hays Specialist Recruitment Ltd
£85.0 - £100.0 per day + £85-£100
KHR - Recruitment Specialists
Up to £12 per hour + + Overtime + Van + Benefits
Hays Specialist Recruitment
£31350.0 - £47839.0 per annum + MPS/UPS
Trainee Virtual Careers Adviser
CXK Limited
£25,372 per annum (rising to £26,398 after 1 years’ service – subject to performance and progress)
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Do you have an interest in IT and Accounting or Business Software? Do you have strong problem-solving skills and enjoy helping people?
o-a-sys is a Pegasus Software reseller based in Kent looking to expand our team with a hard-working individual with excellent customer service skills and an interest in IT and business software. As a trainee software support technician your role is to be the initial point of contact for our organisation providing first line advice and support on Pegasus Software products.
Job Title: Trainee Software Support Technician
Location: Wye, Kent
Salary: Up to £17,000 DOE
Working Hours: Full time, Permanent
Key Responsibilities
• Learn how to provide telephone, email or remote support to end users
• Take ownership of helpdesk calls and follow through to completion
• Keep customers fully informed of progress in relation to open calls
• To accurately record details of actions and advice given in our inhouse database
• Escalate issues as appropriate to the relevant team member
Job Requirements
Successful candidates for this role will have an interest in IT, an affinity for numbers and a passion for excellent customer service. You must be able to work well under pressure using your own initiative. Some travel is required for initial and ongoing training requirements on Pegasus software products.
Additional requirements of this entry level role include: -
• Excellent customer service skills
• Good communication (verbal and written) skills
• Strong analytical and problem-solving skills
• Able to operate with minimal supervision
• Proficient with Windows desktop computers
• Proficient with Microsoft Office specifically Outlook, Excel and Word
The following are not required but would be preferred: -
• Some accountancy knowledge or experience of accounting applications/ERP business software
• Experience in a support or customer services environment
• A full, clean UK driving licence
We offer you
• Work within a friendly, close knit team who are passionate about building long term relationships with our customers
• Opportunity to progress – customer site visits, software implementations, consultancy work
• 28 days holiday increasing each year you stay with us
• Company pension scheme
• Company social events – dinners, drinks, escape rooms!
Advertiser: Direct Employer
Reference:
Posted on: 2019-12-09 09:56:50
I want to receive the latest job alerts for:
jobs in Wye, Ashford, Kent
Hays Specialist Recruitment Ltd
£85.0 - £100.0 per day + £85-£100
KHR - Recruitment Specialists
Up to £12 per hour + + Overtime + Van + Benefits
Hays Specialist Recruitment
£31350.0 - £47839.0 per annum + MPS/UPS
Trainee Virtual Careers Adviser
CXK Limited
£25,372 per annum (rising to £26,398 after 1 years’ service – subject to performance and progress)