Customer Consultant

  • £19500 - £20800 per annum + plus bonus!
  • West Malling, Kent
  • Berry Recruitment

Due to ongoing expansion, Customer Service Advisers are required to join a friendly team in a leading debt management agency with a globally recognised brand, based in Kings Hill.

This business pride themselves on their ethical values, keeping customers and their needs at the heart of what they do. Customers will never have to pay back more than what they can realistically afford, and as their consultant, you will work with them to put together a payment plan to help them become debt free.

This role is 100% telephone based, so you must be confident on the phone and able to talk openly about money in a warm and friendly manner.

The starting basic salary ranges start at £19,500, increasing to £25,056 after progression and training, with a generous bonus schemes, with progression encouraged. Extensive industry training is provided.

Other benefits include;

* A well-appointed break room, fitted with games consoles and televisions

* Subsidised cafe on site

* 24 days holiday plus bank holidays

* Healthcare cashback

* Travel insurance

* Gym subsidy

The shift pattern for this role is;

Week 1. Monday-Friday 7.45am - 2.30pm

Week 2. Monday-Friday 2.15pm - 9pm + Saturday morning

One longer shift per week 7:45am-7:00pm - it will be up to you which day you choose to work these longer hours.

Due to the nature of this role, all candidates will be credit checked and undertake a background check before interview.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

  • Advertiser: Agency
  • Reference: MAID/CT/NOL