Software Support Analyst
  To £25k
  Sittingbourne, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Software Support Analyst
Sittingbourne
up to £25,000 depending on experience
VR/02611J

Our well-established client produces specialist software and provides system support, implementation, development and consultancy services. We are ideally seeking a confident candidate with exceptional telephone manner and good database and SQL skills (interrogating data, running queries, problem solving, report writing, etc.).

The main duties of the role will be:

· To provide telephone and remote assistance for external clients supporting specialist software
· Log and record all support cases and ensure that they are prioritised
· Ensure that all actions are recorded in the Helpdesk system
· Investigate and resolve all software issues
· Advise the user on appropriate action and record all case actions
· Work with new clients to implement software solutions and train end users

DESIRABLE requirements:

· Good telephone and customer service skills
· Knowledge of written SQL with experience of report writing
· Previous technical helpdesk experience.
· You will be a motivated, proactive individual who is willing to learn new skills and take on a challenging and diverse role.
· Good understanding of supporting a Windows environment including additional hardware such as routers, printers, tablets and other network devices.

This is a great opportunity to join a growing company at an important time.
Benefits include Gym membership and healthcare.


Advertiser: Agency

Reference: VR/02611J

Posted on: 2019-10-10 12:42:01

Send me Alert for jobs in: 

Sittingbourne, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Software Asset Management Administrator

  New Appointments Group

  Up to £15.00 per hour

  Canterbury, Kent

Supplier Material Planning Analyst

  New Appointments Group

  Negotiable

  Gillingham, Kent

Sales Support Administrator

  Premier Work Support

  £24000 - £26000 per annum

  Swanscombe, Kent

Support Administrator

 

  Up to £25500 per annum

  Chatham, Kent

Senior Accounts Manager

  Recruitment Solutions South East Ltd

  £40,000 - £55,000

  Tonbridge, Kent

Senior Accounts Manager

  Goldhawk Associates Ltd

  £55,000 - £75,000

  Goudhurst, Tunbridge Wells, Kent

Software Support Analyst
  To £25k
  Sittingbourne, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Software Support Analyst
Sittingbourne
up to £25,000 depending on experience
VR/02611J

Our well-established client produces specialist software and provides system support, implementation, development and consultancy services. We are ideally seeking a confident candidate with exceptional telephone manner and good database and SQL skills (interrogating data, running queries, problem solving, report writing, etc.).

The main duties of the role will be:

· To provide telephone and remote assistance for external clients supporting specialist software
· Log and record all support cases and ensure that they are prioritised
· Ensure that all actions are recorded in the Helpdesk system
· Investigate and resolve all software issues
· Advise the user on appropriate action and record all case actions
· Work with new clients to implement software solutions and train end users

DESIRABLE requirements:

· Good telephone and customer service skills
· Knowledge of written SQL with experience of report writing
· Previous technical helpdesk experience.
· You will be a motivated, proactive individual who is willing to learn new skills and take on a challenging and diverse role.
· Good understanding of supporting a Windows environment including additional hardware such as routers, printers, tablets and other network devices.

This is a great opportunity to join a growing company at an important time.
Benefits include Gym membership and healthcare.


Advertiser: Agency

Reference: VR/02611J

Posted on: 2019-10-10 12:42:01

I want to receive the latest job alerts for:

jobs in Sittingbourne, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Software Asset Management Administrator

  New Appointments Group

  Up to £15.00 per hour

  Canterbury, Kent

Supplier Material Planning Analyst

  New Appointments Group

  Negotiable

  Gillingham, Kent

Sales Support Administrator

  Premier Work Support

  £24000 - £26000 per annum

  Swanscombe, Kent

Support Administrator

 

  Up to £25500 per annum

  Chatham, Kent

Senior Accounts Manager

  Recruitment Solutions South East Ltd

  £40,000 - £55,000

  Tonbridge, Kent

Senior Accounts Manager

  Goldhawk Associates Ltd

  £55,000 - £75,000

  Goudhurst, Tunbridge Wells, Kent

Not logged in into Jobsinessex.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD