It Support Analyst

  • £27000 to £30000 per year
  • London
  • Rark Solutions

A leading business in Sevenoaks require an experienced IT Support professional with some commercial experience to join a small but growing team.  The successful IT Support Analyst will enjoy a friendly and collaborative environment with regular social events and the opportunity to progress up the ladder.  The IT Support Analyst will possess the following experience:

Strong customer service skills

Strong problem-solving skills

Windows 10 experience

Office 365

Exchange and Active Directory

A full driving licence

The successful IT Support Analyst will have spent roughly 2 years in an IT environment and will be tasked with the following responsibilities:

Responding to and logging helpdesk enquiries in a timely manner, categorizing and prioritising them in line with team procedures.

Providing Technical support for office-based staff and our site-based users via phone, remote session and desk side.

Assisting with the provision of mobile phones and associated accessories

Completion of PC, laptop and tablet setup and maintenance

Setting up and maintaining site printers and 4G routers

This role is a 9am to 5pm working day and immediate interviews are available.  To join this thriving business, develop and progress in your IT career, apply now!

  • Advertiser: Agency
  • Reference: MP24075CT198-1477