This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Services Advisers - inbound calls
£17500 per annum, plus good increases!
Monday to Friday shifts: 8-5, 9-6, 10-7 and 11-8, Saturday 9 - 5 and Sunday 9 - 5, 2 per month
September, October and November start dates!
Our client a large travel company is looking for a strong customer services Advisers who has worked in a fast paced customer environment to join them.
Responsibilities
* Deal with phone calls on relevant helplines
* taking inbound calls from customers to book travel insurance
* Register new requirements over the telephone
* General Administration of existing policies over the telephone and in writing including amendments, queries, cancellations, direct debits, claim form requests and updates
* Chase documentation from customers and third parties and keeping the customer informed of progress at all times both verbally and in writing
* Ensure company service standards are adhered to
* Communicate with internal profile centres external clients and the claims department, where appropriate
* Undertake other duties over and above those listed in the job description, appropriate to the individual's skills and experience.
Skills/capabilities
* Customer service experience either retail, hospitality etc
* Ability to prioritise workloads
* Problem resolution skills
* Computer literate
you will need to have a DBS and Credit check for this role
Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Advertiser: Agency
Reference: 955883
Posted on: 2019-08-21 10:16:03
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West Malling, Kent
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Commercial Services Interim & Executive Search
£27000 - £30000 per annum
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Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Services Advisers - inbound calls
£17500 per annum, plus good increases!
Monday to Friday shifts: 8-5, 9-6, 10-7 and 11-8, Saturday 9 - 5 and Sunday 9 - 5, 2 per month
September, October and November start dates!
Our client a large travel company is looking for a strong customer services Advisers who has worked in a fast paced customer environment to join them.
Responsibilities
* Deal with phone calls on relevant helplines
* taking inbound calls from customers to book travel insurance
* Register new requirements over the telephone
* General Administration of existing policies over the telephone and in writing including amendments, queries, cancellations, direct debits, claim form requests and updates
* Chase documentation from customers and third parties and keeping the customer informed of progress at all times both verbally and in writing
* Ensure company service standards are adhered to
* Communicate with internal profile centres external clients and the claims department, where appropriate
* Undertake other duties over and above those listed in the job description, appropriate to the individual's skills and experience.
Skills/capabilities
* Customer service experience either retail, hospitality etc
* Ability to prioritise workloads
* Problem resolution skills
* Computer literate
you will need to have a DBS and Credit check for this role
Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.
Advertiser: Agency
Reference: 955883
Posted on: 2019-08-21 10:16:03
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jobs in West Malling, Kent
Commercial Services Interim & Executive Search
£27000 - £30000 per annum
Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual
Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
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