Income Officer
  £27610 - £32480 per annum
  Bromley, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We have numerous Customer Account Specilaist roles available in Croydon and Bromley.

Based within an Income Team, the Customer Accounts Specialist (Income Officer) will support the delivery of the Group's income management service and policies, which aim to maximise the amount of rent collected from, and minimise the financial hardship suffered by our customers.

Some of the key accountabilities for the role include:

* To own the whole income collection and arrears process within a defined geographical patch and to undertake the monitoring and recovery of housing debt from hand-off from non-specialist officers through to conclusion, as defined by policy and process to ensure appropriate recovery action is taken to reduce the level and incidence of arrears in line with annual targets
* To take legal action as appropriate and in line with policy to recover housing debt, including the service of notices, the completion of legal paperwork and the presentation of cases in the county court before a district judge without legal representation
* To establish and maintain strong, effective relationships with Clarion colleagues and external partners, such as local authorities, the DWP and advice agencies
* To attend and execute evictions and serve injunctions

What are we looking for?

Customer service is key in this role and we'd love to hear from you if you have a strong track record in delivering a high quality service and first rate communication skills. You need to be able to adapt well and be confident in dealing with difficult situations. You will present cases to court so need excellent written communication skills and you should be comfortable with report writing. In terms of experience a housing background is essential along with GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages. You will need to be able to travel extensively across region to remote locations where public transport may not be available.

Closing Date: 9th July 2019 at Midday



For further details on this vacancy please click 'apply'.

Applicants must be able to travel across regions as required.

This post is subject to a Basic Criminal Record Check Clearance.

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.

We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people

Clarion Housing Group is committed to having a diverse and inclusive workforce.


Advertiser: Direct Employer

Reference: CUS3204

Posted on: 2019-07-16 13:19:41

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Income Officer
  £27610 - £32480 per annum
  Bromley, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We have numerous Customer Account Specilaist roles available in Croydon and Bromley.

Based within an Income Team, the Customer Accounts Specialist (Income Officer) will support the delivery of the Group's income management service and policies, which aim to maximise the amount of rent collected from, and minimise the financial hardship suffered by our customers.

Some of the key accountabilities for the role include:

* To own the whole income collection and arrears process within a defined geographical patch and to undertake the monitoring and recovery of housing debt from hand-off from non-specialist officers through to conclusion, as defined by policy and process to ensure appropriate recovery action is taken to reduce the level and incidence of arrears in line with annual targets
* To take legal action as appropriate and in line with policy to recover housing debt, including the service of notices, the completion of legal paperwork and the presentation of cases in the county court before a district judge without legal representation
* To establish and maintain strong, effective relationships with Clarion colleagues and external partners, such as local authorities, the DWP and advice agencies
* To attend and execute evictions and serve injunctions

What are we looking for?

Customer service is key in this role and we'd love to hear from you if you have a strong track record in delivering a high quality service and first rate communication skills. You need to be able to adapt well and be confident in dealing with difficult situations. You will present cases to court so need excellent written communication skills and you should be comfortable with report writing. In terms of experience a housing background is essential along with GCSE Maths and English Grade C or equivalent and proficiency in MS Office packages. You will need to be able to travel extensively across region to remote locations where public transport may not be available.

Closing Date: 9th July 2019 at Midday



For further details on this vacancy please click 'apply'.

Applicants must be able to travel across regions as required.

This post is subject to a Basic Criminal Record Check Clearance.

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.

We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people

Clarion Housing Group is committed to having a diverse and inclusive workforce.


Advertiser: Direct Employer

Reference: CUS3204

Posted on: 2019-07-16 13:19:41

I want to receive the latest job alerts for:

jobs in Bromley, Greater London

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Homemove Officer

  Clarion Housing Group Ltd

  £26208 - £30167 per annum + pro rata plus excellent benefits

  Haywards Heath, Sussex

Reception Officer

  Recruitment Solutions Folkestone Ltd

  £22,816.00 - £24,316.00 per annum, depending on experience and qualifications

  Ashford, Kent

Finance Officer

  Commercial Services Interim & Executive Search

  £25500 - £28500 per annum

  Hastings, Sussex

Finance Officer

  Leigh Academy Rainham

  Actual salary £16,098 per annum (£27,007 full time equivalent)

  Rainham, Kent

Finance Officer

  Farrer Barnes Ltd

  £31000 to £33000 per annum

  Uckfield, Sussex

HR and Office Manager

  Hays Specialist Recruitment

  £30000.0 - £35000.0 per annum + £30000 to £35000

  Maidstone, Kent

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