An exciting opportunity for an individual to experience working within the Burtons Group of Companies. Burtons has been established for 36 years and is the leading company in manufacturing and supplying veterinary equipment in the UK.

The role primarily involves assisting customers via telephone and email as they place orders through Burtons Grooming Direct or Burtons Aquatic Systems.

Both companies are principally online businesses with most of the sales undertaken via the websites eBay or Amazon and we also have a growing number of local customers who prefer to visit our onsite shop at Weald House.

Reporting direct to the Burtons Grooming Direct Manager, this role will require the individual to work using their own initiative and as part of a small motivated team to effectively process, track and despatch online orders whilst dealing efficiently with customer enquiries.

Responsibilities & Duties

-Answering phone calls
-Answering emails and questions sent via eBay and Amazon
-Processing orders
-Processing payments
-Light picking and packing of orders throughout the day

Qualifications & Skills

-Good IT skills
-Confident telephone manner
-Sage Accounts and Magento; previous experience would be useful but full training can be provided
-Knowledge of animal grooming/caring for an animal and pond maintenance would be beneficial
-Knowledge/experience of selling on eBay/Amazon would be beneficial

Immediate start. Working hours will be Monday-Friday, 8:30am-5:00pm.
Salary dependent on experience.
Annual leave 25 days plus 8 Bank Holidays.
Company pension scheme.

Please email CV and current salary to Nicola Dawkins via the apply online button