The JCB Group is a family-run business going through an exceptional period of growth and this is set to continue. We have 16 sites across Kent, Sussex and Essex and around 400 employees covering 11 brands; Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, Honda, SEAT, SKODA, Kia, Mitsubishi, SsangYong, Citroen, Mercedes-Benz Commercial Vehicles and TPS.

We are currently seeking an experienced Warranty Administrator to join our Kia dealerships. This is a full time, dual site role working between Kia Rainham and Kia Ebbsfleet according to business needs. Applicants must have Automotive Warranty Experience, with excellent organisational skills, a high level of attention-to-detail and the ability to liaise confidently and clearly with customers and colleagues via phone and email. This is a fast-paced role that requires a strong work ethic.

Key objectives of the role are:
• Apply the Brand’s warranty and goodwill policy and procedures correctly to achieve the highest level of customer satisfaction
• Submit accurate warranty and goodwill claims on a daily and weekly basis
• Monitor daily and weekly warranty reports
• Help JCB Group to achieve industry-leading standards of process efficiency and cost control
• Ensure compliance with company policies and industry guidelines

Hours of work are Monday to Friday 08.00-17.30 with 1 hour unpaid lunch break.

You will receive a competitive benefits package with competitive holiday entitlement, access to fantastic incentives and rewards, be supported in your learning and development and also have the option to purchase a new and used cars for yourself and your family at really competitive prices.

Pease note that due to the high volume of applicants, only those invited for interview will be contacted.