2nd 3rd Line Support Engineer (Client facing)

A highly reputable IT consultancy is hiring a client facing 2nd 3rd Line Support Engineer to join a medium sized IT department. Our client believes in progressing capable and enthusiastic engineers quickly and can offer opportunities within their Network Infrastructure departments. If chosen, you will be rewarded with a structured work life balance, opportunities to go on training courses and company incentives.

Role:
The ideal candidate will have the opportunity and exposure of working with a wide, large and varied customer base, providing a large range of support and consultancy services, on many differing and diverse technical platforms.

You will gain extensive experience over the various supported IT systems, on a Customer base stretching a wide spectrum, and the opportunity to use this exposure, and the diversity it brings to develop a career in IT, and to take every opportunity to develop their skills in this area, through informal and formal training and on the job learning.

Technical Exposure:
An awareness of MAC OS and support issues
Extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop and Server environment.
Extensive experience of supporting and administrating Office 2003-2013, Windows XP-10, Windows Server and active Directory 2003-16 and Exchange 2003-16
Sound Networking knowledge of TCP/IP, Networking and troubleshooting
Understanding of, basic Server OS and application installations and technical support technologies (e.g. 2003-12-16, Exchange, Citrix, VMWare)
Knowledge of security architectures especially with respect to e-commerce and the internet
Good experience of Blackberry, Apple and Android Products and devices

Package:
-£30,000-35,000 Base Salary Circa
-£2,000-£6,000 Bonus paid @ Christmas
- Training - Server build rooms available.
- Progression prospects

Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch.

2nd 3rd Line Support Engineer (Client facing)