This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Services Representative - Maternity Cover until September (with a possibility to go Permanent)
Working Hours: Monday to - Friday: 08.30 am - 17.00 pm.
Salary: £18,000 per annum pro rata.
Our client a manufacturing company is looking for a Customer Services Representative based at their site in Rochester to join them on a maternity leave cover until September. However this role may be extended to permanent).
Reporting directly to the Customer Services Manager you will be responsible for:
Customer Services:
* Taking calls from customers regarding any queries, such as complaints, order progression, late order and request for POD's and freight issues.
* Assist customers with any incoming telephone queries relating to CS matters and if sales related, pass on to the appropriate sales person.
* Liaising with internal departments regarding orders leaving on time.
Orders:
* Order entry and order preparation for VIP customers only and the occasional holiday cover for Sales Support Team.
* Acknowledge receipt of order to customer.
* Other Duties:
General administrative duties.
* Holiday cover.
* Other duties as and when required.
Skills and attributes:
* Extremely customer focused.
* Strong written and verbal communication skills.
* Experienced problem solver.
* Ability to remain calm when dealing with difficult customers.
* Highly organised with the ability to multi-task.
Please submit your CV for selection.
Advertiser: Agency
Reference: 1376
Posted on: 2019-07-15 14:50:10
Send me Alert for jobs in:
Rochester, Kent
Email Address
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Services Representative - Maternity Cover until September (with a possibility to go Permanent)
Working Hours: Monday to - Friday: 08.30 am - 17.00 pm.
Salary: £18,000 per annum pro rata.
Our client a manufacturing company is looking for a Customer Services Representative based at their site in Rochester to join them on a maternity leave cover until September. However this role may be extended to permanent).
Reporting directly to the Customer Services Manager you will be responsible for:
Customer Services:
* Taking calls from customers regarding any queries, such as complaints, order progression, late order and request for POD's and freight issues.
* Assist customers with any incoming telephone queries relating to CS matters and if sales related, pass on to the appropriate sales person.
* Liaising with internal departments regarding orders leaving on time.
Orders:
* Order entry and order preparation for VIP customers only and the occasional holiday cover for Sales Support Team.
* Acknowledge receipt of order to customer.
* Other Duties:
General administrative duties.
* Holiday cover.
* Other duties as and when required.
Skills and attributes:
* Extremely customer focused.
* Strong written and verbal communication skills.
* Experienced problem solver.
* Ability to remain calm when dealing with difficult customers.
* Highly organised with the ability to multi-task.
Please submit your CV for selection.
Advertiser: Agency
Reference: 1376
Posted on: 2019-07-15 14:50:10
I want to receive the latest job alerts for:
jobs in Rochester, Kent
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
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