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Guest Experience Coordinator
£25000.0 - £27000.0 per annum + £25,000 per annum,
Maidstone, Kent
Hays Specialist Recruitment
Guest Experience & Dispatch Coordinator
Location : Maidstone
Salary Offered from £25,000 per annum
Your new company
We are working with a fast-growing, independent hospitality company who provide exclusive hospitality packages at leading sports and entertainment venues. Offering these packages with Sporting Legends as brand ambassadors provides a unique experience.
Your new role
An exciting opportunity has arisen due to unprecedented growth within the company. A great opportunity to build a career. They are looking for someone who can thrive in a high-pressure environment.
The role will see you involved with the following;
Collating itinerary information from suppliers.
Confirming details for clients including postal addresses and dietary information
Update records system with client information.
Dealing with general customer ticketing enquiries.
Allocation abed distributing tickets, including guest packs and managing courier services.
Client communication using both phone and email.
What you'll need to succeed
Excellent organisation skills and the ability to work on your own initiative. They are looking for someone to hit the ground running while working to deadlines to support the Guest experience manager.
A high degree of attention to detail and organisation.
Confident in customer service.
The ability to work well and consistent under pressure.
A confident and analytical problem solver with effective communication skills.
Good admin skills using email and basic spreadsheets.
What you'll get in return
Salary offering £25,000 per annum
25 days annual leave plus 8 bank holidays
Office hours Monday to Thursday, 8.45am to 5.30pm, Friday 8.45am to 5pm.
A break-out area with a gym, kitchen and games console area to be used on breaks.
Salary sacrifice options for gym membership and Costco membership are available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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