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Application Form

Customer Service / Operations Manager

£35-45000 + benefits

Tunbridge Wells, Kent

Recruitment Solutions South East Ltd

* Hiring Now! *

Are you passionate for delivering outstanding client service, as well as driving operational efficiency?

Will you thrive in a role leading a small, growing team, working at senior management level?

Would you like to join an award-winning company who lead their sector for innovation?

Then apply now!

Whether you have managed/led a team before, or seek your next step this could suit you!

Based in the heart of Tunbridge Wells (with free parking!), this company have a wide-reaching national clientele and a reputation for first-rate service delivery

Expanding, they seek to appoint a Manager to oversee the delivery of service to key and high-value clients - who will lead from the front in managing a small team

Responsibilities will include:

- Contracts Management - ensuring clients needs are best serviced, through setting and achieving SLAs for a team; and managing contracts through renewal or amendment;

- Team Leadership - managing, motivating and developing a team to the highest service standards

- Operations Management - overseeing the logistical delivery of service through managing supplier relationships, communicating with internal and external teams to ensure client service standards are fulfilled

- Escalated Client Servicing - resolving escalated supplier and client queries; including visits

- Reporting to the Board

Monday - Friday

Salary with experience £35-45,000

Free Parking

Benefits

Chance to bring ideas, lead projects and contracts and work as part of a high-performing international company

Experience within a technical / product-led / FMCG / Manufacturing / Industrial environment would be ideal - or similar!

Apply with your CV to be considered or contact Miles Dutton on 01892 540054 to discuss further

Contact Details

Cover Letter

Use this space to outline your skills, experience and reason for applying.