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Application Form

Outreach Service Manager (Rough Sleepers Service)

£27,800 - £30,693 per annum

Ashford, Kent

Porchlight

Do you want to use your skills to make a real difference in our communities? Our ambition is to end homelessness in Kent and we’re looking for someone to manage and develop our team supporting people who are rough sleeping or have experienced rough sleeping in the past.

You will have experience of supporting people with very complex needs and a good understanding of the drivers of homelessness and the challenges and barriers facing people who are rough sleeping.

You’ll have a positive approach, leading and developing your staff to deliver high quality, trauma-informed services that build trust and support people to move away from homelessness for good.

The role requires excellent communication skills and the ability to establish strong working relationships with our multi-agency partners to provide the best possible outcomes for people who are living on the streets.

This is a very rewarding role with lots of scope for development so if you want to bring your skills and enthusiasm into an organisation that’s passionate about changing lives, then this is the job for you.

The role requires:
-In-depth experience of supporting homeless or vulnerable people and the ability to positively handle contact with clients with very complex needs
-Knowledge of social and healthcare services and an understanding of homelessness legislation
-Line management skills and the vision and drive to develop an outstanding service for clients
-A thorough working knowledge of case management systems to ensure data quality and effective sharing of work
-Excellent communication skills and experience of working with a range of stakeholders including multi-agency partners
-A commitment to the values that underpin all of Porchlight’s work

Interview date: TBC
Contract: Permanent
Working Pattern:9am to 5pm Monday to Friday with some flexibility required

About Porchlight: Porchlight is a charity supporting people who are homeless, vulnerable and isolated. At Porchlight, we are passionate about helping vulnerable people to reach their full potential. We strive for a fairer society where vulnerable people find stability, the most excluded are included, and where homelessness and poverty are things of the past.

Employee Benefits: As a member of the Porchlight team, you will have access to a wide range of employee benefits including:
-Free life insurance
-Flexible working hours
-25 days holiday per year (increasing to 30 days after 5 years service) pro rata
-Porchlight pension scheme (contributions matched up to 7%)
-Access to an Employee Assistance Programme and trained Mental Health First Aider's

Contact Details

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