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Application Form

Student Support Manager

£34,804 to £39,152 per annum

Canterbury, Kent

University of Kent

Location: Canterbury
Salary: £34,804 to £39,152 per annum
Grade: Grade 7
Post Type: Full Time
Contract Type: Permanent
Release Date: Wednesday 05 May 2021
Closing Date: 23.59 hours BST on Sunday 23 May 2021 (unless otherwise stated)
Reference: LSSJ-026-21

Do you have extensive experience of supporting and advising people, in particular those in difficult situations needing confidential, sensitive and professional guidance? If so, this key role of Student Support Manager could be the ideal opportunity for you.

In this role you will lead on the pastoral support for all students within the Division for the study of Law, Society and Social Justice, ensuring they have access to prompt, consistent and practical advice, support and guidance in order to support their programme of study.

As Student Support Manager you will:

Design and deliver an excellent student support service, maximising opportunities for students to benefit from support
Promote and enhance student wellbeing and success by means of a managed and pro-active approach to interventions
Enable the Division to offer its students a high level of pastoral support by managing University procedures and processes
Act as the Division’s Designated Safeguarding Officer promoting the University’s Safeguarding policy
Lead, motivate and develop relevant staff, providing clear objectives and managing performance against these
To be successful in this role you will have/be:

Degree or equivalent experience of working in a similar role within Higher Education (HE)
Experience working in a HE or Further Education context offering frontline services to students
Experience with supporting/advising people across a wide range of different situations including crisis situations
Proven staff management skills, including the ability to motivate others and manage the allocation of work
Awareness of the principles and practices of good support and counselling
Please see the links below to view the full job description and also to apply for this post. If you require further information regarding the application process please contact The Resourcing Team on jobs@kent.ac.uk quoting ref number: LSSJ-026-21

Further details: Job Description Additional Information
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Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels

Due to the current COVID-19 outbreak, all interviews will take place remotely.

From 1 January 2021, non-British and non-Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. A new points-based system will be implemented which will treat EEA and non-EEA citizens equally. For further information please visit the UK Visas & Immigration website.

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