Salary: £21,380 - £25,150 per annum

Job Location: Covering Barkway Court, Hackney and other sites as required

Hours: 36 hours per week

Contract Type: Permanent



We're looking for an experienced individual with great customer service skills to provide an Intensive Housing Management service to our residents living in Clarion's Live Smart retirement housing.

You'll be the first point of contact and a front of the house. You'll provide a focused service to residents living in retirement housing.

With excellent communication and customer service skills you'll work with other housing teams, arrange viewings and enable residents to settle into the scheme. You'll be responsible for managing access to the building for residents, contractors and visitors.

You'll report any safeguarding concerns as appropriate, and make referrals to other agencies where residents need additional support. You'll deal with H&S and compliance, maintenance issues, resident's arrears and low level ASB.

You must be flexible, calm under pressure and able to deal with emergencies if required. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst maintaining high customer service standards.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

Closing Date: Monday 23rd March 2020 at midnight

For further details on this vacancy please click 'apply'.

You can download the role profile here - https://careers.clarionhg.com/media/1284/clarion-role-profile-livesmart-manager.pdf

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.