Not logged in to Jobsinessex.com?

  

Login with your social media account

   Log in with Google

Or click here for our login page

By continuing to sign in, you agree to Jobsinkent's Terms , Cookie and Privacy Policies. An account will be created for you with the same email address used for your social account, if you don’t already have an account associated with that email address.

Application Form

Helpdesk Advisor/Customer Service Advisor

£18000 to £19000 per year

Gillingham, Kent

Rark Solutions

A fantastic opportunity has arisen for a Helpdesk Advisor to join my clients busy office in Gillingham


As a Helpdesk Advisor you will be working as part of a team responsible for supporting customers and ensuring that queries are dealt with in a timely and professional manner and are given a great customer service. The role is very focused on first call resolution and making sure the customer is satisfied. 


Other responsibilities include:



Supporting key customers and local authorities
Keeping client files updated
Calling back customers to ensure resolution
Offering a very good customer experience
Working as part of a team

We are looking for candidates from a customer service background, who ideally have a knowledge of resolving customer queries. You will need to have excellent communication skills and the ability to work to tight deadlines. 


You will need to be very organised and a real team player. 


Interested? Apply online today.

Contact Details

Cover Letter

Use this space to outline your skills, experience and reason for applying.